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Overview:

Unlike other commercial enterprises, airports are vulnerable sites in terms of security. And the vital need for precise and safe operations is often at odds with profitability or attempts to optimize the cost of operations. These contradictory demands have created a critical need for greater efficiency at airports. Where in other industries this equates to leveraging emerging technology to optimize process design, airports have additional complex requirements. Their operators must attempt to maximize structure capacity, while simultaneously enhancing the customer experience and growing revenues (e.g. retail sales). This is a complex task for airport business management. This paper describes trends and emerging technologies that assist airports in their efforts to become more profitable while hosting more passengers in the same physical structures.

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Format:PDFSize:61 KB
Date:Mar 2007
Pages:11

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