On mySimon: Magno Wooden AM/FM Radios
BNET Business Network:
BNET
TechRepublic
ZDNet

FREE Registration is required

Overview:

Just like techs, users sometimes speak a language all their own. You've probably heard users say many of these things on numerous occasions. Well, now it's time to learn what they really mean when they say, for instance, "Of course everything is plugged in! Do you think I'm stupid?" and "I'm running Windows 97."

(Is this item miscategorized? Does it need more tags? Let us know.)

Format:PDFSize:64 KB
Date:May 2007Version:1.0
License:copyright
System Req:Adobe Acrobat Reader 5.0 or later

People who downloaded this item also downloaded

Download 10 ways to improve your deskside manner
Download 5 reasons customers get grumpy (and one way to deal with them)
Download Finding the right way to address mistakes your customers make
Download Top support tech resources: Best of Jeff Dray
Download 10+ things support techs say (and what they really mean)

Top results from Help Desk

Webcast Forrester Best Practices: Improve IT Service Delivery and Support
White Paper SSPA's Six Top Support Issues that Keep Execs Awake at Night
White Paper Balancing Customer Intimacy with Self-Sufficiency
White Paper Driving IT Help Desk Efficiency with Customer-Centric Remote Support
White Paper Streamline Your Business with Innovative Tools

» View all Help Desk listings

advertisement
Click Here

White Papers, Webcasts, and Resources

Premier Vendor Content Whitepapers, webcasts & resources from our Power Center Sponsors
News, Insights, Guidance

Visit CBSMoneyWatch.com Today

MoneyWatch.com is the premier destination for smart, practical personal finance advice. Watch the latest Human Capital videos to make the most of your biggest asset - your earning power
Learn more >>
SmartPlanet

Discover innovative insight and ideas that impact the world around you

SmartPlanet offers expert advice on innovations in healthcare, including electronic personal health records, treatment, privacy and regulation, and the green technologies that make it happen.
Learn more >>
World-class technology. Priced for your world.
Click here to learn how EMC solutions for small and medium businesses provide proven technology that is easy to deploy and simple to manage.
Learn more >>
Microsoft Dynamics CRM Online - Free Six-Month Trial for Eligible Organizations
Microsoft Dynamics CRM Online provides fast online access, simple contact management and better sales performance for a low monthly cost - the best value on the market today.
Learn more about the free, six-month trial offer>>
Keeping hold of your customers, especially in tough economic conditions
You know as much as anyone about the challenges faced by midsize organizations. How can you sharpen your competitive edge? Read this white paper to learn how Oracle can help you.
Read this white paper >>
Leveling the Field: Powerful Software Solutions for Midsize Companies
Learn how Oracle's partners use Oracle Business Accelerators with their own industry expertise to enable companies of all sizes to reach "go live" faster.
Download this useful paper >>

Featured Training Courses

advertisement

Enterprise Applications

  • Check out some of the easiest and most powerful ways to boost productivity while saving money on your application infrastructure. See ZDNet's comprehensive Enterprise Application resource center, now!
  • New Online Dashboard
  • Read about top issues IT decision-makers face every day, plus get cost effective solutions to real life IT problems. Oracle Topline

Returning users: Log In Here!

Already registered on BNET, TechRepublic, or ZDNet? Simply log in.

Free Membership: Sign Up Now!

Sign up for a free membership today and get instant and unlimited access to one of the largest databases of white papers, webcasts, and casestudies anywhere. Your FREE membership allows you to:

  • Download an unlimited amount of content, including classic and current white papers, case studies, webcasts and more
  • Track content on your chosen topics of interest
  • Receive targeted email alerts when your favorite content is added
  • Save content for future reading
  • Receive our member newsletter

When you register to access this library, you allow us to share your information with companies that produce products or services featured in the library--so that such companies may contact you with information and offers regarding their products and services. This enables us to keep the library a free service. As a library registrant, you will receive a complimentary subscription to the ZDNet white paper newsletter and e-mail Must-Read News Alerts. You can unsubscribe from these at any time. By clicking the Sign up button, you indicate that you agree to our Terms and Conditions and have read and understand our Privacy Policy (updated).