On mySimon: Versace Yellow Jeans Perfume
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Overview:

When a customer is on the phone, you want to be sure to make a positive impression -- courtesy and efficiency go a long way toward building loyalty. Unfortunately, we sometimes create the opposite impression by misusing our speakerphones, answering calls when we're too busy to be polite, or unwittingly allowing inappropriate remarks to be heard by customers on the other end of the line. Here are some simple guidelines to help you steer clear of relationship-damaging missteps like these.

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Format:PDFSize:46 KB
Date:Apr 2007Version:1.0
License:copyright
System Req:Adobe Acrobat Reader 5.0 or later

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