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Overview:

Australian Mutual Provident (AMP) is a leading regional wealth management company with more than 3.4 million customers in Australia and New Zealand and over 3,400 employees. The company wanted to meet increased service demands from financial planners and customers and reduce time and money spent on non-value-added administrative tasks. The company also wanted to adopt more automated forms processes that are easy to use for staff and customers. This was solved by implementing Process management as AMP is using Adobe server software to automate the delivery, completion, and processing of financial service forms.

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