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One of the first places where Microsoft employees look for information - for example, to purchase equipment or find help with a technical problem - is the ITWeb site. ITWeb is Microsoft IT's face to the company. It is a rich content portal to provide employees worldwide with the tools and knowledge that they need to be productive. The previous version of ITWeb was based on MCMS 2002. Although that solution met the business requirements when Microsoft IT implemented it, the growing need for improvement in the services provided by ITWeb necessitated an update of the site's functionality. To help address these growing business requirements, Microsoft IT took advantage of the features of Office SharePoint Server 2007.

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