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Overview:
Tabcorp Holdings Limited (Tabcorp) is Australia's premier gambling and entertainment group and one of the largest gambling and entertainment businesses in the world. Following the merger and acquisitions and solid growth, Tabcorp faced a highly complex and mixed IT environment with multiple and varied infrastructures. There was obviously a pressing need to reduce this complexity and lower costs by establishing common processes and systems across the group. To address complexity in the key data centre practices of incident, problem and change management, Tabcorp elected to extend the reach of CA's Unicenter Service Desk and Unicenter Network and Systems Management (Unicenter NSM) across the company.
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