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Privately held American Building Contractors (ABC), based in Burnsville, Minnesota, with offices in Chicago, St. Louis, and Chantilly, Virginia, is the country's largest insurance restoration company specializing in roofing, siding, and gutters. Despite continued growth, ABC had a major problem. When it came to tracking and managing projects and accounts receivables, they were working almost blind. The company entered job information into QuickBooks and then entered the same data into ACT! by Sage - that's if someone remembered. At the time, the two systems weren't integrated and errors were inevitable. The company implemented a highly customized version of Sage CRM SalesLogix with integration capabilities to their accounting solution and notifications to alert team members of account status changes.

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