FREE Registration is required
Overview:
Sound like Star Trek and science fiction? Far from it! But it could be a 60-second commercial for a phenomenal growth industry known as Location-Based Services (LBS), and it's custom made for the CRM environment. Most common among such services is OnStar. Once found only in Cadillac and other luxury automobiles, by 2003 OnStar promises to be available in foreign and domestic models ranging from Acura to Saturn. It is customer relations management at its best - and at a price. With three levels of Location-Based Services available, customers have access to directions, stolen vehicle tracking, remote diagnostics, roadside assistance, and even an online concierge, which offers everything from entertainment guides to personal advice on where to stay.
(Is this item miscategorized? Does it need more tags? Let us know.)
| Format: | HTML |
| Pages: | 3 |
People who downloaded this item also downloaded
 |
10 ways techs can make extra cash |
 |
Demand Innovation: GM’s OnStar Case |
Top results from CRM Software
White Papers, Webcasts, and Resources
- Business Productivity Online Suite - Highly Secure and Reliable Cloud Services MicrosoftWhere can you find a complete, secure suite of productivity tools that work together? Look to the cloud and Microsoft Business Productivity Online Suite.
- CRM Media - Best Practices: Software-as-a-Service OracleGet tips, best practices and other valuable insights from 8 different companies on how SaaS solutions can help your organization achieve its goals.
- Working the Way Salespeople Work OracleGet mobile software that works the way your salespeople work, one that streamlines tasks, encourages collaboration, and maximizes customer insight.
Premier Vendor Content Whitepapers, webcasts & resources from our Power Center Sponsors
- World-class technology. Priced for your world.
-
Click here to learn how EMC solutions for small and medium businesses provide proven technology that is easy to deploy and simple to manage.
- Learn more >>
Featured Training Courses
- Implementing and Administering Windows 7 in the Enterprise
- CCNA Boot Camp v2.0
- VMware vSphere: Install, Configure, Manage [V4]
- Certified Ethical Hacker
- Management and Leadership Skills
- Browse all Training Courses
Meet Doc
-
-
Here to help you with your Document Management Needs
- Check out Doc’s Blog on ZDNet
- Help your company, help the earth I want to share with you the Environmental Defense Fund Paper Calculator, which allows you to gauge your organization's environmental impact.
- Which is Greener: Paper or Digital? The Answer May Surprise You Anything we can do to reduce paper consumption is good. But what about the impact of digital waste?
-
Produced by
ZDNet and -
