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Nowadays healthcare organizations are under pressure from patients, insurers, government entities, and other stakeholders to contain costs while improving the quality of patient care. Providing physicians, nurses, technicians, and other healthcare professionals with easy access to the systems that support all aspects of delivering patient services is essential to meeting these two important objectives. Healthcare organizations are responding to this need by investing in new IT solutions, such as clinical systems, inventory management, patient profiling, and tracking of patient care. Healthcare organizations, such as BayCare Health System, Beth Israel Deaconess Medical Center (BIDMC), and Care New England Health System, have overcome these and other challenges with the help of BMC IT Service Support Express (formerly BMC Magic solutions).

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