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As part of an initiative to improve efficiency and enhance customer service, Philips determined it needed to streamline information management processes within its manufacturing and distribution supply chain. Philips turned to IBM Business Consulting Services to help infuse its supply chain with more responsive, efficient inventory management processes. The introduction of RFID technology enabled Philips Semiconductors to reduce receiving and palletization cycles by 50 percent, reduce sorting and tracking turnaround times by 60 percent and improve delivery reliability and inventory turnover while shortening billing cycles.

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