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Overview:

A large U.S. manufacturing company with global operations and many different applications and systems needed to find a new, more efficient way of managing user identities. In particular, the company wanted to streamline logon procedures for users while reducing IT help-desk tasks. The company adopted the Microsoft Active Directory Application Mode (ADAM), a new capability of Active Directory service, and is using a new user proxy function created by Microsoft that now ships with ADAM. With the new solution, the company has been able to streamline authentication procedures for users, simplify the deployment of new applications and solutions across the enterprise, and reduce the number of calls to its help desk.

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