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Barclays Bank promised and delivered shareholders cost reductions of £1 billion and needed to find new ways of streamlining business processes and increasing efficiency to meet this target. As part of this exercise, the bank chose to standardise its desktops on Microsoft software, and adopt the Microsoft Office system, such as Microsoft Office SharePoint Portal Server 2003. Barclays chose Microsoft software, over the alternatives, for its high-security, integrated, and easy-to-maintain infrastructure in order to manage its vast network of over 41,000 internal users. Enhanced tools enable employees to safely collaborate on business-critical documents regardless of location and speed up the decision-making processes. In addition, improved information access will speed up response times and improve customer service.

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