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Overview:
Keeping track of thousands of computers and multiple IT systems was not a high priority at the Prudential Insurance Company of America in the mid-1990s. The inventories of computer equipment and software were "Managed manually, if at all." The company made no great push to restore order to the relative chaos until a Y2K vendor suggested Prudential needed to account for its computer assets to determine which systems needed to be made Y2K compliant. The vendor suggested Tangram, a Cary, N.C., maker of asset management software being used by 24 of the Fortune 100 companies.
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