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Overview:

The financial services industry consists of multiple market verticals, each with its own procedures for handling paper-based documents. Automating business processes in the financial services industry is important not only for the benefit of customer retention, reduced costs, and wider profit margins, but also as a way to assert control over chaotic manual processes and lessen the risk of compliance violations and litigation. This white paper describes several manual processing challenges that are common for mortgage application and insurance claims processing as they pertain to litigation risk, slow response times, data inaccessibility, and operational bottlenecks. The integration of EMC Documentum and EMC Centera is examined as a solution capable of meeting corporate governance and compliance needs regardless of geopolitical boundaries.

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Format:PDFSize:1,229 KB
Date:Jun 2006
Pages:23
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