On mySimon: Robert Rodriguez Studded-Band Skirt
BNET Business Network:
BNET
TechRepublic
ZDNet

Vendor Registration: required

Overview:

Imagine a world where the customers can easily reach the company anytime, anywhere, via any device or mode of communication regardless of location or number of participants. With converged second generation IP communication networks come new standards such as Session Initiation Protocol (SIP). SIP enabled devices and applications have the potential to transform customer interactions and the way customer contact centers work. This brings a new flexible, user centric communication paradigm based on presence, rich "Multi-modal" content, collaboration and anywhere seamless mobility. This new way of interacting will be less fragmented, and offer greater flexibility, efficiency and productivity for both customer and enterprise. This webcast explores the new communication vistas that may emerge in the next generation model of how companies and customers interact.

(Is this item miscategorized? Does it need more tags? Let us know.)

Format:Webcast

People who downloaded this item also downloaded

Download Service Level Agreement Template
White Paper The SIP Contact Center: Leveraging the SIP Architecture to Build IP Contact Center Solutions
Webcast SIP Architecture and Design
White Paper Add SIP to Your Contact Center and Create a Breakthrough Customer Experience
White Paper Road Map to Results: How to Optimize the Customer Experience in Your Contact Center

Top results from Industry Standard Protocols

Case Study Case Study - Golder Associates
White Paper How Does Ping Really Work?
White Paper Top 10 Reasons Why TCP Is Reliable
White Paper 7 Things Every System Administrator Should Know About OpenSSH
White Paper Router Essentials

» View all Industry Standard Protocols listings

advertisement

White Papers, Webcasts, and Resources

Featured Training Courses

advertisement

SmartPlanet

Click Here

Returning users: Log In Here!

Already registered on BNET, TechRepublic, or ZDNet? Simply log in.

Free Membership: Sign Up Now!

Sign up for a free membership today and get instant and unlimited access to one of the largest databases of white papers, webcasts, and casestudies anywhere. Your FREE membership allows you to:

  • Download an unlimited amount of content, including classic and current white papers, case studies, webcasts and more
  • Track content on your chosen topics of interest
  • Receive targeted email alerts when your favorite content is added
  • Save content for future reading
  • Receive our member newsletter

When you register to access this library, you allow us to share your information with companies that produce products or services featured in the library--so that such companies may contact you with information and offers regarding their products and services. This enables us to keep the library a free service. As a library registrant, you will receive a complimentary subscription to the ZDNet white paper newsletter and e-mail Must-Read News Alerts. You can unsubscribe from these at any time. By clicking the Sign up button, you indicate that you agree to our Terms and Conditions and have read and understand our Privacy Policy (updated).