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Interactive Intelligence has pioneered multimedia interaction management solutions for enterprises, contact centers, and service providers that help organizations more effectively meet customer demands and improve the overall communications experience. The product solutions from Interactive Intelligence offer comprehensive Customer Relationship Management (CRM) integration that allows organizations to provide unsurpassed information and customer interaction management. Interactive Intelligence believes that true CRM requires both information management and interaction management.

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Format:PDFSize:329 KB
Date:Apr 2005
Pages:11

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