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Overview:

This white paper provides a basic definition of an Internet portal, and then describes a CRM Portal, a portal that is a component of a CRM system. Different kinds of CRM Portals are discussed in terms of who uses these portals and what are they used for. Typical CRM portals are for a company's customer, partners, and employees. Examples are provided of the information that can commonly be entered, updated and accessed from each of these CRM portals.

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Format:PDFSize:116 KB
Date:May 2005
Pages:6

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