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For several years Enkata Technologies has supported operational performance management in its chosen vertical markets, Healthcare and Telecommunications. The new release of its product adds not only functionality for these two sectors but also a specialist module for consumer-directed healthcare plans, a new module to support Financial Services and technical changes to improve performance. The financial services application is targeted at improving the operational performance of retail banks. It can extract and analyze data from multiple applications across the entire organization, including Customer Relationship Management (CRM), billing, collections and self-service applications.

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Format:PDFSize:58 KB
Date:May 2006
Pages:2

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