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As the state's top healthcare insurer, Blue Cross and Blue Shield of Montana (BCBSMT) has provided five decades of service to Montana residents and businesses as a financially secure, not-for-profit corporation. But recently, changes in the landscape of the health insurance industry have prompted even the most well-established insurers to constantly examine operational costs and product profitability. BCBSMT executives know that understanding the different dimensions of costs at a detailed level and identifying cost overruns are two fundamental components of business success. With SAS Activity-Based Management, company analysts have developed a customized solution that can help the company hold down costs and ensure product profitability while proactively meeting customer needs.

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