On TechRepublic: 10 biggest failures in IT history
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Always hungry for new functionality and better performance, Alfa was keeping a close watch on the market for Supplier Relationship Management (SRM) software. Alfa, a US$5.6 billion Mexican conglomerate, replaced its legacy platform with mySAP Supplier Relationship Management (mySAP SRM) to streamline e-procurement processes and reduce costs. Alfa has a relatively long, satisfying history with SAP software - and in 1994 became the first company in Latin America to deploy SAP R/3 (functionality now available in mySAP ERP). In fact, Alfa was such an early adopter that SAP didn't even have an office in Mexico at that time, which was symbolic of Alfa's attitude.

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