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Touchpaper IT Business Management (ITBM) is a comprehensive suite of Infrastructure management modules that can be deployed in a standalone manner or as a fully integrated system. ITBM enables measurement of the IT function against the enterprise's strategic and operational goals, represented by Key Performance Indicators (KPIs). The company has built upon its extensive experience in Help Desk solutions to develop its ITBM suite. It provides tight integration of its product modules, delivered through a single Smart Client and Web browser interface, enabling the management of end users, infrastructure, and applications.

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Format:PDFSize:219 KB
Date:Mar 2006
Pages:8

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