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Overview:

A large logistics and supply chain management company was upgrading its Lotus cc:Mail messaging system to Lotus Notes to coincide with an upgrade of its desktop systems across 40 offices nationwide. The company identified the need for both technical training and end-user training in preparation for the upgrade of the messaging system. To coincide with the upgrade of the desktop systems, all training needed to occur within a two-month time frame. TEKsystems met with the company's IT leadership to discuss and map out its unique training needs.

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