Overview:
A major overhaul of the IT Infrastructure Library (ITIL) is coming Fall 2006, and it will have a dramatic impact on the entire IT industry. ITIL v3 presents an entirely new "hub-and-spoke" design with a descriptive core framework as the hub and prescriptive solutions as spokes. Find out how these changes will impact your organization and you.
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| Format: | |
| Date: | Apr 2006 |
| Pages: | 9 |
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