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Since its founding in 1943, Dow Corning has made revolutionary contributions to the development of silicon-based technology. Dow Corning has learned from its customers that it can best serve them by helping them gain a competitive advantage in their respective markets. To this end, Dow Corning's strategy is to help its customers invent the future with innovative, performance-enhancing materials at competitive prices. Cost reduction became an important management focus. In particular, the company recognized that its legacy systems were relatively costly and did not sufficiently enhance corporate performance. To address these issues, Dow Corning began installing the full range of SAP R/3 systems in 1996. SAP R/3 provides significant cost reductions and performance improvements that accompany a well-implemented enterprise resource planning (ERP) solution.

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