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Overview:

No sooner does a new piece of technology come along to enable one course of action, than a financial constraint eventually knocks it back again. This is exactly what has happened with performance and capacity management. There needs to be a renaissance in performance and capacity management, but with a twist. Organisations now want to look at performance with a business service point of view, making it easier to demonstrate the affect that IT performance has on critical business processes. One solution for the 21st century lies in implementing IT Service Optimisation (ITSO) which allows Business Service Management to drive performance and capacity management performed using TeamQuest performance tools.

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Format:PDFSize:1,280 KB
Date:Oct 2005
Pages:9

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