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Overview:
IT organizations need to collect and maintain an accurate inventory in order to put configuration and change management controls in place. To do this, they need to normalize the CIs in use and reduce the variation within the enterprise. The starting point is to discover what is out there, what the dependencies of these CIs are to each other and then take action by optimizing these CIs. After IT organizations adopt a CMDB and discovery strategy, optimize their existing infrastructure, they can then put the necessary change and configuration management controls in place.
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