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Overview:

As organizations become increasingly more reliant on the Internet and on technology to enable their critical business processes, they are being forced to continuously build and update the infrastructure supporting their Internet-based activities and Web-enabled applications. This paper presents a number of the benefits that businesses can derive by outsourcing their Web infrastructure. Allstream also uses the industry-standard ITIL (Information Technology Infrastructure Library) best practices for service management as the framework for its monitoring and management processes. This saves its customers from having to invest money and staff to learn some form of best practices framework, such as ITIL, and how to use it effectively to deploy its own best-practice operational processes.

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Format:PDFSize:256 KB
Date:Jan 2005
Pages:35

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