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Located in Milpitas, California, in the heart of Silicon Valley, Polycom, Inc. develops, manufactures, and markets a full range of high-quality, easy-to-use, and affordable voice and video communication endpoints and network infrastructure products, video management software, and network access solutions. Rapid growth contributed to Polycom's IT nightmare: disparate systems and databases. PeopleSoft was the only vendor that could offer Polycom a total solution for managing and mining leads in a hosted environment with complete integration to Polycom's back-office systems - all at a minimal investment. PeopleSoft 8 CRM's seamless integration and pure internet architecture enables Polycom to make customer information available to everyone in its enterprise.

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