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Overview:

Collaboration — the sharing of information and ideas — is a critical business process that is becoming more critical in an era of tighter profit margins and increased competition. The ability to make information-sharing processes easier, more effective, and more efficient creates benefits for any organization, including speeding its product time-to-market, improving its customer support, streamlining internal communications, reducing expenses, and making users more productive.

This Osterman Research white paper describes the important role that collaboration systems are playing in today's businesses and outlines the benefits of deploying a collaboration tool that features integrated presence capabilities.

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Format:PDF
Date:Apr 2005
Pages:9

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