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Overview:
In 2000, Telecom New Zealand began a major supply-management review and found the company could be saving time and money in its management of spare-parts tracking and low-value goods purchasing. In 2002, Telecom brought in the mySAP Supplier Relationship Management (mySAP SRM) solution, and integrated it with its existing SAP software system. Now the company has complete visibility into its spare-parts network, a fully automated online purchasing system, and a strong foundation for competing - and growing - well into the future.
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