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As a new entrant in the mobile market, Indosat-M3 needed a turnkey solution which would support its entire GSM business, encompassing mediation, provisioning, rating, billing, bill presentment, Customer Relationship Management and interconnect accounting. In order to be competitive in the mature Indonesian mobile market, the most important aspect of the solution was to enable Indosat-M3 to offer their customers the freedom to access a wide range of services that would distinguish it from its competitors in terms of quality and innovation. Helping them to win and retain customers. To Indosat-M3 selecting the right partner was crucial. LogicaCMG was brought in because of its proven track record, it has already implemented over 70 prepaid and postpaid billing implementations worldwide.

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