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Overview:

This paper addresses an important research area in digital government development: intelligent design of digital government Web portals, a primary means of realizing the core function of digital government - online government service delivery. In particular, the paper proposes and studies the eservice selection problem and introduce a web-mining based approach to e-service selection. The proposed approach is evaluated using real world data collected from the Utah State Government Web portal.

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Format:PDFSize:69 KB
Date:Mar 2005
Pages:2

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