FREE Registration is required
Overview:
Providing an exceptional customer experience was the top priority when BankNewport went looking for a two factor authentication system for its online banking system. Under FFIEC guidelines, when its customers wanted to bank online, the bank needed to authenticate their credentials in two ways. Within limits, how the bank did that was up to them. So bank officers went shopping for a system that would allow their customers to log into the online banking system as seamlessly as possible. On the search team, Nelson Teixeira had a background in customer service and ecommerce. A cost-effective yet user-friendly interface with new technology was at the top of his list.
(Is this item miscategorized? Does it need more tags? Let us know.)
| Format: | |
| Date: | Apr 2009 |
Top results from Security Management
» View all Security Management listings
Top results from Customer Support Services
White Papers, Webcasts, and Resources
- Orthopedic Center to Grow 30 Percent and Boost Productivity With Online Services MicrosoftRead how one healthcare provider dramatically lowered costs--saving over $35,000 annually on licensing fees alone--using Microsoft Online Services.
- Windows Phones and Unified Communications MicrosoftGain a more solid understanding of UC, why it’s essential for your business today, and what makes Windows phones ideal for secure UC environments.
- Jeweler Moves to Online Services to Boost Productivity and Cut Costs by 90 Percent MicrosoftLearn how one jewelry retailer reduced infrastructure costs by 90 percent and e-mail support work by 80 percent using Microsoft Online Services.
Premier Vendor Content Whitepapers, webcasts & resources from our Power Center Sponsors
- Leveling the Field: Powerful Software Solutions for Midsize Companies
-
Learn how Oracle's partners use Oracle Business Accelerators with their own industry expertise to enable companies of all sizes to reach "go live" faster.
- Download this useful paper >>
- News, Insights, Guidance
Visit CBSMoneyWatch.com Today -
MoneyWatch.com is the premier destination for smart, practical personal finance advice. Watch the latest Human Capital videos to make the most of your biggest asset - your earning power
- Learn more >>
- World-class technology. Priced for your world.
-
Click here to learn how EMC solutions for small and medium businesses provide proven technology that is easy to deploy and simple to manage.
- Learn more >>
- SmartPlanet
Discover innovative insight and ideas that impact the world around you -
SmartPlanet offers expert advice on innovations in healthcare, including electronic personal health records, treatment, privacy and regulation, and the green technologies that make it happen.
- Learn more >>
- Keeping hold of your customers, especially in tough economic conditions
-
You know as much as anyone about the challenges faced by midsize organizations. How can you sharpen your competitive edge? Read this white paper to learn how Oracle can help you.
- Read this white paper >>
- Microsoft Dynamics CRM Online - Free Six-Month Trial for Eligible Organizations
-
Microsoft Dynamics CRM Online provides fast online access, simple contact management and better sales performance for a low monthly cost - the best value on the market today.
- Learn more about the free, six-month trial offer>>
Featured Training Courses
- Implementing and Administering Windows 7 in the Enterprise
- CCNA Boot Camp v2.0
- VMware vSphere: Install, Configure, Manage [V4]
- Certified Ethical Hacker
- Management and Leadership Skills
- Browse all Training Courses
-
-
Smart Tech
Expert advice on innovations in healthcare and the green technologies that make it happen.
Find out more
-
Smart Business
Discussion and advice on management issues that revolve around making your world smarter and more useful.
More Smart Advice
-
Smart People
The best and worst moves in the management and strategy trenches.
Learn More
