On TechRepublic: 12 tech terms that make you sound old
BNET Business Network:
BNET
TechRepublic
ZDNet

FREE Registration is required


Sponsored by
Microsoft

Vendor Registration: required

Overview:

For many hospitality organizations, a Customer Relationship Management (CRM) tool is a straightforward way of collecting and storing data about guests. But did you know that you can leverage CRM as a platform and access data across many unexplored areas of the enterprise, and use it to delight guests before, during and after their stay? Find out how to make the most of your CRM solution with this free Web seminar, "New Frontiers for CRM Data".

In this seminar you will hear a panel of CRM experts and technology providers discussing ways to:

  • Identify more of your guests, even those who aren't loyalty program members.
  • Reduce guest frustration associated with incomplete, inaccurate or inaccessible information.
  • Add even greater levels of personalization to a guest's stay through CRM integration with other key systems.
  • Leverage CRM data to drive clarity into hazy portions of business and eliminate the data silos that plague many hospitality companies.
  • Plus, hear real-world case studies of successful CRM implementations.

(Is this item miscategorized? Does it need more tags? Let us know.)

Format:HTML
Date:Sep 2009

Top results from CRM Software

Case Study Solution Provider Uses Hosted Services to Secure a Significant Deal With Retail Giant
White Paper CRM Your Salespeople Will Love
White Paper Choosing the Best CRM for Your Organization
White Paper Yankee Group: Software as a Service Dramatically Improves CRM Success
White Paper It's All About the Salesperson: Taking Advantage of Web 2.0

» View all CRM Software listings

Top results from ROI - TCO

White Paper Looking for a fast payback? 10 Minutes with Free Tool Can Save Thousands
Webcast E-Business Suite Spotlight Video
White Paper The Customer Collective - What is Your Recession Sales Strategy?
White Paper Seven Tips for Profiting from Lean Times with CRM
White Paper Differentiate Your Company with Complete CRM

» View all ROI - TCO listings

advertisement

White Papers, Webcasts, and Resources

Featured Training Courses

advertisement

SmartPlanet

Click Here

Returning users: Log In Here!

Already registered on BNET, TechRepublic, or ZDNet? Simply log in.

Free Membership: Sign Up Now!

Sign up for a free membership today and get instant and unlimited access to one of the largest databases of white papers, webcasts, and casestudies anywhere. Your FREE membership allows you to:

  • Download an unlimited amount of content, including classic and current white papers, case studies, webcasts and more
  • Track content on your chosen topics of interest
  • Receive targeted email alerts when your favorite content is added
  • Save content for future reading
  • Receive our member newsletter

When you register to access this library, you allow us to share your information with companies that produce products or services featured in the library--so that such companies may contact you with information and offers regarding their products and services. This enables us to keep the library a free service. As a library registrant, you will receive a complimentary subscription to the ZDNet white paper newsletter and e-mail Must-Read News Alerts. You can unsubscribe from these at any time. By clicking the Sign up button, you indicate that you agree to our Terms and Conditions and have read and understand our Privacy Policy (updated).