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Automating Change Management Responsibly

Please join Dennis Drogseth, Vice President of Enterprise Management Associates and Stephen Nunn, Associate Partner of Accenture to discuss the economic and procedural value of process automation in your environment. Dennis will provide an overview of the advantages of automating IT processes citing industry statistics indicating automation is becoming evermore important in a challenging economic environment. He then outlines specific areas within the IT process domain that can be automated and specific items that should be considered with their automation. Dennis finishes with a more in-depth look at automating the Change process in a responsible and acceptable manner. Stephen will follow Dennis with a presentation on how Tivoli Automation solutions help Accenture's customers reduce costs and create operational efficiencies. His presentation will illustrate through examples how the implementation of process automation can and does provide tangible positive results.

Join this live webcast today!

Speakers:

Stephen Nunn, Associate Partner, Accenture

Dennis Drogseth, Vice President of Research, IT Megatrends, Analytics and CMDB Systems, EMA

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Format:Webcast
Date:Sep 2009

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