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The irony with EROM is that deployment may be limited by IT culture rather than technology restrictions. IT operations, security, and desktop support tend to act as independent groups with their own budgets and methodologies. Since no one "Owns" EROM or has an EROM budget, this could preclude implementation. ESG encourages IT and security managers to work through these artificial boundaries by creating a cross-functional EROM project team, providing leadership and communications tools for the project, and link compensation to EROM metrics. This should encourage collaboration throughout the EROM rollout.

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Format:PDFSize:693 KB
Date:Jul 2008
Pages:13

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