On BNET: 5 classic computer pranks
BNET Business Network:
BNET
TechRepublic
ZDNet

FREE Registration is required

Overview:

The Housing Finance and Development Center of Finland (ARA) wanted to provide Web-based customer services via the Finnish public sector's Suomi.fiportal, which provides information and public services necessary for Finnish residents and transition the repair grant application form, which was printed by the customer and then manually stored by ARA staff, into an active e-form. The challenge was to ensure seamless integration with existing systems and applications, with minimal disruption to business processes and save time by automating information capture and eliminating paper forms. ARA implemented systems integration with the ready-made Oracle Integration and Enterprise Service Bus, which ARA uses to transfer data between the various processes and systems.

(Is this item miscategorized? Does it need more tags? Let us know.)

Format:PDF
Date:Jun 2009

Top results from Service-Oriented Architecture

White Paper Enterprise and Web 2.0 application support in a modern mainframe environment
White Paper IBM WebSphere Portal for z/OS taps into System z, Web 2.0: Executive update
Webcast On Demand Webcast: A Smarter way to Successful SOA - Information as a trusted strategic asset
Webcast Live Webcast: Is Your Enterprise Architected for 2010?
White Paper Improving confidence by increasing understanding in information

» View all Service-Oriented Architecture listings

Top results from Customer Support Services

White Paper Volume Activation Operations Guide
Webcast Forrester Best Practices: Improve IT Service Delivery and Support
White Paper SSPA's Six Top Support Issues that Keep Execs Awake at Night
White Paper Balancing Customer Intimacy with Self-Sufficiency
White Paper Driving IT Help Desk Efficiency with Customer-Centric Remote Support

» View all Customer Support Services listings

advertisement

White Papers, Webcasts, and Resources

Featured Training Courses

SmartPlanet

Click Here

Returning users: Log In Here!

Already registered on BNET, TechRepublic, or ZDNet? Simply log in.

Free Membership: Sign Up Now!

Sign up for a free membership today and get instant and unlimited access to one of the largest databases of white papers, webcasts, and casestudies anywhere. Your FREE membership allows you to:

  • Download an unlimited amount of content, including classic and current white papers, case studies, webcasts and more
  • Track content on your chosen topics of interest
  • Receive targeted email alerts when your favorite content is added
  • Save content for future reading
  • Receive our member newsletter

When you register to access this library, you allow us to share your information with companies that produce products or services featured in the library--so that such companies may contact you with information and offers regarding their products and services. This enables us to keep the library a free service. As a library registrant, you will receive a complimentary subscription to the ZDNet white paper newsletter and e-mail Must-Read News Alerts. You can unsubscribe from these at any time. By clicking the Sign up button, you indicate that you agree to our Terms and Conditions and have read and understand our Privacy Policy (updated).