On mySimon: The Twilight Saga: New Moon
BNET Business Network:
BNET
TechRepublic
ZDNet

FREE Registration is required


Sponsored by
Microsoft

Overview:

Barclays Bank PLC provides banking, investment banking, and investment management services throughout the world, including the Arabian Peninsula. After introducing consumer banking services in the United Arab Emirates, a system was needed to track and resolve both complaints and sales leads in a timely manner. To ensure the retention and satisfaction of customers while booking new business, managers implemented Microsoft Dynamics CRM. Since deploying it, customer service has improved markedly while the sales process has been structured and standardized for success.

(Is this item miscategorized? Does it need more tags? Let us know.)

Format:HTML
Date:May 2009

People who downloaded this item also downloaded

Tools & Templates Assistant Branch Manager Job Description
White Paper Customer Relationship Management in Banking Sector and a Model Design for Banking Performance Enhancement
White Paper Internet Banking - US Research

Top results from Online Banking

White Paper Building a Virtual Customer Service Representative
White Paper Internet Banking - US Research
White Paper Online Private Banking - Getting it Right
White Paper Business-to-Business EIPP: Presentment Models and Payment Options Part One: Presentment Models
White Paper Internet Banking Systems Analysis

» View all Online Banking listings

advertisement

White Papers, Webcasts, and Resources

Featured Training Courses

advertisement
  • Smart Tech Expert advice on innovations in healthcare and the green technologies that make it happen. Find out more
  • Smart Business Discussion and advice on management issues that revolve around making your world smarter and more useful. More Smart Advice
  • Smart People The best and worst moves in the management and strategy trenches. Learn More

Returning users: Log In Here!

Already registered on BNET, TechRepublic, or ZDNet? Simply log in.

Free Membership: Sign Up Now!

Sign up for a free membership today and get instant and unlimited access to one of the largest databases of white papers, webcasts, and casestudies anywhere. Your FREE membership allows you to:

  • Download an unlimited amount of content, including classic and current white papers, case studies, webcasts and more
  • Track content on your chosen topics of interest
  • Receive targeted email alerts when your favorite content is added
  • Save content for future reading
  • Receive our member newsletter

When you register to access this library, you allow us to share your information with companies that produce products or services featured in the library--so that such companies may contact you with information and offers regarding their products and services. This enables us to keep the library a free service. As a library registrant, you will receive a complimentary subscription to the ZDNet white paper newsletter and e-mail Must-Read News Alerts. You can unsubscribe from these at any time. By clicking the Sign up button, you indicate that you agree to our Terms and Conditions and have read and understand our Privacy Policy (updated).