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Overview:

Every time Peter Hill walks through a doorway, he checks out the competition. As Managing Director of Allgood, a leading supplier of ironmongery in the United Kingdom, he quickly compares the weight and design of the door handle to Allgood's standard of excellence. At work, Hill promotes excellence by helping Allgood employees execute efficient post-sales business processes, tasks hampered by three disparate business systems and manual workarounds. When Allgood deployed a Microsoft business management solution, Hill gained a powerful tool to refine business processes, promote proactive decision making, and improve productivity.

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Date:May 2008

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