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Overview:

Having spent a number of years fielding help desk calls, Jeff Dray has accumulated quite a collection of clueless user stories. Here are 10 of his favorites.

This download is also available as an entry in our User Support blog.

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Format:PDFSize:304 KB
Date:Jul 2009Version:1.0
License:copyright
System Req:Adobe Acrobat Reader 5.0 or later

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