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In order to objectively assess the business case for deploying handheld devices, it is critical that the enterprise understand the ramifications of their choice of device. As with any buying decision, consumers perform a cost benefit analysis, weighing options versus the benefits relative to the cost of the unit. However, even consumers who understand their application and how certain devices will perform under specific operating conditions, few examine costs beyond the purchase price of the device. This document will examine the TCO of handheld hardware in enterprise applications. It will also help you to understand what you need to know when evaluating devices to be sure you positively affect your business and overall ROI.

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