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Retailers' Response to the Global Economy Downturn — Enabling Immersive Shopping Experiences
To survive todays economy, retailers must innovate to serve customers more effectively using tightly integrated CRM software suites. Read why.
Sponsored by: Oracle
Date: January 2009 |
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Differentiate Your Company with Complete CRM
Discover how to realize greater value from CRM, using it to better engage clients and employees, manage and analyze customer transactions, and more.
Sponsored by: Oracle
Date: January 2009 |
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Selling through a Slump
Prepare for the recovery with practical tips and experience-based wisdom from 11 of todays top sales experts in this industry-by-industry playbook.
Sponsored by: Oracle
Date: January 2009 |
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Containing the Cost of Enterprise Databases while Boosting their Flexibility and Availability: Sybase ASE Cluster Edition
Reign in the cost and complexity of database server management with a flexible approach combining consolidation, virtualization and grid deployment.
Sponsored by: Sybase
Date: September 2009 |
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Web 2.0 and Sales Process Management
How can Web 2.0 systems and applications support management of your sales processes? Get valuable insights from leading sales professionals.
Sponsored by: Oracle
Date: January 2009 |
- Showing items 1-40 of 106
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System z software working in harmony for today and tomorrows SOA enterprise : How WebSphere, DB2, CICS, IMS and WMQ interoperate
Learn why three IBM clients have chosen the reliability, availability, scalability and security that a CICS Transactional Server can provide when combined with IBM middleware...
Sponsored by: IBM
Date: March 2008 |
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Solving the Fax-to-Order Problem
View this on-demand webinar and learn about a way to capture up to 100% of fax orders electronically, get those orders into your ERP system...
Sponsored by: Esker
Date: May 2009 |
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An Overview of Data Migration Methodology
Data migration is a common element among most system implementations. It can be performed once, as with a legacy system redesign, or may be an...
Company: Dulcian
Date: April 1998 |
Dulcian |
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Seven Steps to Digital Signature Implementation
According to an Aberdeen Group market survey, 98% of the Global 2000 organizations will be using a Public Key Infrastructure (PKI) before 2003 for business-to-business...
Company: Gradkell Systems
Date: January 2001 |
Gradkell Systems |
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Business-to-Business EIPP: Presentment Models and Payment Options Part One: Presentment Models
The purpose of this document is to provide an objective, educational tool on Internet-based Electronic Invoice Presentment and Payment (EIPP) in business-to-business transactions. It is...
Company: NACHA - Council for Electronic Billing and Payment
Date: January 2001 |
NACHA - Council for Electronic Billing and Payment |
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How to Create an E-Commerce Web Site Clearly, building the elements of e-commerce into your business is a big job, but it is too important to ignoreif you want your business to... Company: VeriSign |
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The First Steps to Achieving Effective Inventory Control
Want to stay in total control of your inventory? Find out how in The First Steps to Achieving Effective Inventory Control. This informative guide will...
Company: Microsoft
Date: December 2002 |
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Relational Modeling with UML
Entity Relationship Modeling (ER) defines the methodology often used by database designers to gather requirements and define the architecture of database systems. This white paper...
Company: IBM
Date: June 2003 |
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E-Commerce Options for the FrontPage User Come online for an insider's view of FrontPage®. Paul Colligan, webmaster of FrontPage World.com and author of Special Edition Using Microsoft® Office FrontPage 2003, will... Company: Microsoft |
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Office Depot: A Destination for Office Supplies and E-Business Expertise - Building Multi-Touchpoint Relationships With Customers and Vendors by Integrating Business Processes Founded in 1986, Florida-based Office Depot has grown into one of the world's largest office supplies retailers, with 47,000 employees and customers in the US... Company: IBM |
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Chordiant Case Study: Direct Line Financial Services The Direct Line is a motor Insurance Company. With the addition of the internet channel, Direct Line has had to think hard about how customer... Company: Chordiant Software | Chordiant Software |
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A Step-by-Step Guide to Building an Application with Flex Macromedia Flex addresses the requirements of IT programmers who want to develop applications that combine the responsiveness of richness of the desktop with the reach... Company: Macromedia |
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Ecommerce: Reflecting on the first 10 years and Charting the next 10
For tech-savvy people buying online may seem a part of everyday life-- no hassles, no standing in checkout lines, more personalized. But, e-commerce still represents...
Company: ZDNet
Date: November 2004 |
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Monitoring IT Infrastructure in the Web Applications Era With the budget constraints you’ve been facing, you’ve probably had to restrict your real-time monitoring resources to only your most critical infrastructure. Those days are... Company: BMC Software |
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Service Level Agreements
An overview of how organisations can discover and assess the service availability and performance delivered by their IT infrastructure and thus set and measure Service...
Company: End-End Software
Date: December 2004 |
End-End Software |
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Implementing ILM Using Oracle Database 10g
Although most organizations have long regarded their stores of data as one of their most valuable corporate assets, how this data was managed and maintained...
Company: Oracle
Date: October 2004 |
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One Million Financial Transactions Per Hour Using Oracle Database 10g and XA
With the proliferation of 3 tier web architecture and easy to program and deploy languages like Java, XA technology is once again in the front...
Company: Oracle
Date: December 2004 |
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Guided Selling: Enabling the Next Generation of Online Commerce with Rich Internet Applications
A superior customer experience is essential at any customer touch point. Whether the channel to the customer is online or offline, each customer interaction affects...
Company: Macromedia
Date: January 2005 |
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Credit Card Advantage: Speed and Simplify Your Credit Card Processing
Credit Card Advantage connects your credit card processing with your accounting solution for fast, efficient management of electronic payments. Numbers are pushed through a secure,...
Company: Nodus Technologies
Date: June 2004 |
Nodus Technologies |
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Energy Sales and Billing for Commercial and Industrial (C&I) Customers
To handle competition in deregulated markets, utilities must change and adapt their business processes. The SAP for Utilities set of solutions provides powerful energy sales...
Company: SAP
Date: July 2004 |
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TimesTen/Transact: Real-Time Transaction Processing System
TimesTen/Transact (Transact) is a real-time transaction processing system. It provides an infrastructure upon which to build very high-speed transactional applications, such as those used in...
Company: ICG Commerce
Date: February 2005 |
ICG Commerce |
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SabreSonic Solutions Bring More Flexibility, Lower Cost to Dynamic Airline Industry Sabre Airline Passenger Solutions is a division of the travel commerce giant Sabre Holdings. SabreSonic is a flexible, high-performance suite of passenger management solutions built... Company: Hewlett-Packard (HP) |
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Four Great Revenue Strategies for Customer Service
Your customer service department represents a tremendous untapped source of revenue opportunities for your company. This paper outlines four such revenue strategies: aggressive mining of...
Company: RightNow Technologies
Date: January 2005 |
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The Singapore Government - Beyond Traditional Electronic Service Delivery
The government of Singapore has always been at the forefront in becoming an e-government, allowing businesses and members of the public to easily reach, communicate...
Company: U.S. General Services Administration
Date: June 2005 |
U.S. General Services Administration |
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Theater Chain Selects Windows XP Embedded over Linux, Significantly Reduces TCO
This case study spotlights the shrewd business decision by Regal Entertainment Group, one of the U.S.’s largest movie theater chains, to migrate several thousand point-of-service...
Company: Microsoft
Date: December 2004 |
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B2B E-Commerce Stages of Growth: The Strategic Imperatives
Stages-of-growth has been the most popular approach used for strategy development and implementation. The major stages of growth models such as Gibson and Nolan have...
Company: Institute of Electrical and Electronics Engineers
Date: December 2003 |
Institute of Electrical and Electronics Engineers |
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Administration of an RBAC System
Recently RBAC (role-based access controls) was found to be among the most attractive solutions for providing access control in web-based e-commerce and e-government applications. Usually,...
Company: Institute of Electrical and Electronics Engineers
Date: December 2003 |
Institute of Electrical and Electronics Engineers |
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Meeting the Billing Challenge for the Telecom Industry
Telco billing systems must constantly adapt to deal with the impact of technological advances in telecommunication services, new approaches to marketing and changes to the...
Company: Atos Origin
Date: October 2003 |
Atos Origin |
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How to Offer the Strongest SSL Encryption
Learn all the facts about guaranteeing maximum SSL strength to every Web site visitor, regardless of browser type or operating system. Stronger encryption levels...
Company: VeriSign
Date: September 2006 |
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Allianz Uses TIBCO to Streamline Claims Processing Allianz, the insurance giant of Ireland, faced a major operational challenge reflecting its team-based method of operations in its IT business process by integrating its... Company: TIBCO Software | TIBCO Software |
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An Overview of Workflow Management: From Process Modeling to Workflow Automation Infrastructure
This paper provides a high-level overview of the current workflow management methodologies and software products. In addition the paper discusses the infrastructure technologies that can...
Company: Springer Science+Business Media
Date: October 2005 |
Springer Science+Business Media |
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Advanced Electronic Payment Systems and Dial-Up Technologies In today's fast-paced consumer retail market, analog dial-up payment processing systems account for the majority of all electronic payment configurations. The analog dial-up technology, among... Company: GAO Research | GAO Research |
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Simplifying Secure File Transfer: Selecting a Best-in-Class File Transfer Management Solution
While secure FTP solutions enable good point-to-point delivery of files, they are no longer sufficient to support the growing number of business processes that rely...
Company: Coviant Software
Date: February 2006 |
Coviant Software |
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Mercatone Uno finds e-commerce success with IBM WebSphere Express Edition
Mercatone Uno needed to expand sales to the Web quickly and painlessly. Working with Tecla, the company implemented IBM WebSphere Express Edition on IBM eServer...
Company: IBM
Date: December 2005 |
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ERP Enables Growth for Biotech Instruments Maker
To streamline its customer service and other business processes, Coretech Holdings needed an ERP solution that would work with a number of legacy systems it...
Company: Exact Software
Date: June 2005 |
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10 things you should know about creating a successful e-commerce site
Use these pointers to make sure you don't overlook the key aspects of launching an online business.Building an e-commerce site can take your business to...
Company: TechRepublic
Date: September 2005 |
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Create a simple shopping cart using ColdFusion
The techniques outlined in this article will enable you to implement a shopping cart on your Web site using the ColdFusion programming language. This method...
Company: TechRepublic
Date: February 2005 |
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Implement a flexible shopping cart with XML and ASP
This how-to article and its accompanying sample code will enable you to develop a flexible shopping cart solution for your organization's Web portal. See how...
Company: TechRepublic
Date: February 2005 |
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Case Study: Banca Popolare Di Milano
This Italian bank set out to offer better customer service--and started by transforming its IT. IBM helped it break down the walls separating different customer-service...
Company: IBM
Date: December 2004 |
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ATMs: How to improve operational efficiency while reducing costs
From phasing out OS/2 in favor of Windows to complying with regulatory measures such as the Triple Data Encryption Standard (3DES), the physical, technical, and...
Company: Hewlett-Packard (HP)
Date: May 2005 |
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