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Case Study Jeweler Moves to Online Services to Boost Productivity and Cut Costs by 90 Percent Learn how one jewelry retailer reduced infrastructure costs by 90 percent and e-mail support work by 80 percent using Microsoft Online Services.

Tags: Collaboration, Software, Online Communications, Microsoft Corp., Internet

Sponsored by: Microsoft
Date: September 2009
Microsoft
White Paper The Essential Guide: Real-Time High Availability for Exchange - Replicate Exchange Data for Improved Resiliency Survive major interruptions to your Exchange environment--and improve its resiliency and availability--with a real-time data replication solution.

Tags: Business Email, CA XOSoft, Computer Associates International Inc., E-mail, High Availability

Sponsored by: CA XOsoft
Date: November 2009
CA XOsoft
White Paper No Paper Weight - A no paper solution Reduce the cost and risk of paper-based processes, satisfy regulatory requirements, and boost productivity via advanced electronic records management.

Tags: Finance, Financial Services, IBM Corp., Management, Managerial Accounting

Sponsored by: IBM
Date: September 2007
IBM
White Paper Best Practices in the Call Center: A Customer Touch-Point Methodology Improve customer satisfaction in your contact center -- while reducing costs -- with an approach that puts all client touch-points on one continuum.

Tags: Best Practice, Call Centers, Contact Center, Customer Relationship Management (CRM), Enterprise Software

Sponsored by: Oracle
Date: January 2009
Oracle
Webcast How to Protect Your Confidential Information Find out how to best harness the benefits of a data loss prevention strategy and choose the right data loss prevention solution for your company.

Tags: Data Loss, Symantec Corp.

Sponsored by: Symantec
Date: November 2009
Symantec
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White Paper Get the facts about credit card security and PCI compliance There's no way around it. No matter what size your business is or what industry you work in, if you accept credit cards, you must...

Tags: Compliance, Security, Sales Channel, Sales, PCI

Sponsored by: IBM
Date: July 2009
IBM
Resource Center Give your infrastructure a checkup: Four areas of security vital to business health Does your IT infrastructure need a physical? System-wide security checkups are essential to strategically assess areas of potential weaknesses, before it can cause problems. This...

Tags: Health Care, IBM Corp., Security

Sponsored by: IBM
Date: July 2009
IBM
Webcast LotusLive Engage Video
A Guide to Using Your Online Collaboration Tools
LotusLiveTM Engage is a cloud-delivered service that enables midsize companies to network and collaborate beyond corporate firewalls, without increasing their departments' IT resources. Companies...

Tags: Collaboration, Enterprise Software, Firewalls, Groupware, IBM Corp.

Sponsored by: IBM
Date: October 2009
IBM
Webcast Business Ready Security Video This video excerpt discusses the future direction and trends of enterprise security. The speaker discusses the importance of security as a primary business activity that...

Tags: Corporate Communications, Marketing, Microsoft Corp., Security

Sponsored by: Microsoft
Date: September 2009
Microsoft
White Paper Triumphing Over the Information Maze Collecting information has never been a problem for companies. But assembling it in a meaningful way so employees can act on it has. Fortunately, new...

Tags: Productivity, Tool, Worker

Sponsored by: Microsoft
Date: October 2008
Microsoft
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Webcast Unlocking the Power of Microsoft Office and SharePoint Server The attendee of this webcast will receive a comprehensive overview of Microsoft SharePoint® server. This webcast demonstrates what SharePoint Server is and its solutions, explains...

Tags: Collaboration, Server, Microsoft SharePoint, Microsoft Office SharePoint Server, Microsoft Office

Sponsored by: Microsoft
Date: July 2009
Microsoft
White Paper Branch Office Modernization Best Practices using the Microsoft Core Infrastructure Optimization Model For large organizations whose IT infrastructure includes supporting branch offices or sites, ensuring that the branch infrastructure is optimized can be a key factor in...

Tags: Best Practice, Information Technology, IT Infrastructure, Management, Microsoft Corp.

Sponsored by: Microsoft
Date: June 2009
Microsoft
White Paper Ten Ways Hackers Breach Security Hacking, cracking, and cyber crimes are hot topics these days and will continue to be for the foreseeable future. However, there are steps you...

Tags: Global Knowledge, Hacker, Hacking, Security

Sponsored by: Global Knowledge
Date: February 2007
Global Knowledge
White Paper Challenges and Opportunities of PCI The Payment Card Industry Data Security Standard provides an enterprise structure for improving operational, security, and audit performance. The benefits of the PCI DSS go...

Tags: Hardware, Payment Card Industry Data Security Standard, PCI, Storage

Sponsored by: Tripwire
Date: June 2007
Tripwire
White Paper Preparing for Tomorrow's Threat Today: What We Can Learn from the History of Malware and Defenses There is one given in the IT security realm and that is change. The challenges faced by security professionals a decade ago are much different...

Tags: Cyberthreats, Global Knowledge, Identity Theft, Malware, Security

Sponsored by: Global Knowledge
Date: February 2009
Global Knowledge
White Paper Security on a Budget Security is expensive, but not having security is even more expensive. Preventing damage from malicious attackers, stopping the infestation of malware, and preventing theft and...

Tags: Global Knowledge, Security

Sponsored by: Global Knowledge
Date: March 2009
Global Knowledge
Webcast Manage security and compliance in an adverse economy in 2009 and beyond Learn how to successfully safeguard your enterprise and manage the burden of compliance with Kristin Lovejoy, Director, IBM Corporate Security Strategy and Scott Crawford of...

Tags: Compliance, IBM Corp., Security

Sponsored by: IBM
Date: December 2008
IBM
White Paper The 10 Most Dangerous Risks to Microsoft Security Security is an important part of any IT infrastructure, but as technology progresses, there will always be people who will try to infiltrate your network...

Tags: Global Knowledge, Microsoft Corp., Security

Sponsored by: Global Knowledge
Date: May 2009
Global Knowledge
Webcast Attacks Against Non-Windows Systems - Is Your Business At Risk? As the market grows for platforms other than Microsoft Windows, so does the size of the opportunity for the bad guys. This risk can...

Tags: Attack, Sophos Plc., Webcast

Sponsored by: Sophos
Date: October 2009
Sophos
White Paper Addressing Compliance Initiatives With Tripwire and the Center for Internet Security (CIS) In this paper, discover what you need to build an effective compliance program by understanding benchmarks, the basic building blocks of compliance initiatives. This whitepaper...

Tags: Compliance, Internet, Internet Security, Security, Tripwire

Sponsored by: Tripwire
Date: March 2009
Tripwire
White Paper Dynamic Data Center Compliance With Tripwire and Microsoft Compliance is a reality, but IT Operations does not need to become a security expert to monitor the health of their IT infrastructure in real-time....

Tags: Data Center, Strategy, Storage, Regulatory Compliance, Policies And Procedures

Sponsored by: Tripwire
Date: June 2009
Tripwire
White Paper Sustaining SOX Compliance: Best Practices to Mitigate Risk, Automate Compliance, and Reduce Costs To successfully sustain SOX compliance, organizations must implement best practices to ensure IT systems not only achieve a known and trusted state but they also...

Tags: Best Practice, SOX Compliance, Sarbanes-Oxley Act, Sarbanes-Oxley, Regulatory Compliance

Sponsored by: Tripwire
Date: July 2009
Tripwire
White Paper An Overview of the Issues, Concepts, and Solutions to Secure Today's Digital Document Workflow The purpose of this paper is to provide guidance on the fundamental issues and concepts of information security, as well as present solutions designed to...

Tags: Business Operations, Information Security, Process Improvement, Quality, Ricoh Corp.

Sponsored by: Ricoh
Date: June 2008
Ricoh
White Paper HIPAA Security Provisions: Is Your Network Ready for a Physical? The security-focused Health Insurance Portability and Accountability Act (HIPAA) federal regulation became effective April 2005, requiring many companies to review the health of their systems...

Tags: Benefits, Regulatory Compliance, Regulations, Policies And Procedures, Network

Sponsored by: Tripwire
Date: October 2009
Tripwire
White Paper Security+: The Foundation for Solid Network and Information Security New ways of hacking systems have resulted in viruses, spy ware, malware, e-mail bombs, worms, Trojans, spam--the list goes on! This whitepaper introduces the...

Tags: E-mail, Global Knowledge, Hacking, Information Security, Network

Sponsored by: Global Knowledge
Date: April 2007
Global Knowledge
White Paper What You Need To Know About Server 2008 Core Edition Back in the days of Windows 3.1, you could choose what Windows components you wanted to install. Since then, however, Windows setup has given customers...

Tags: Global Knowledge, Hardware, Microsoft Windows, Operating Systems, Servers

Sponsored by: Global Knowledge
Date: July 2007
Global Knowledge
White Paper BitLocker: Is It Really Secure? What exactly is BitLocker? How does it work? Is it a truly safe way to protect your data and applications, hard drives, and operating system?...

Tags: BitLocker, Global Knowledge

Sponsored by: Global Knowledge
Date: November 2007
Global Knowledge
White Paper Understanding the Basic Configuration of the Adaptive Security Appliance (ASA) The number of tools at the disposal of the security administrator has increased so dramatically, it is very difficult to be an "expert" in all...

Tags: Firewalls, Global Knowledge, Network Security, Networking, Security

Sponsored by: Global Knowledge
Date: January 2009
Global Knowledge
Download Podcast: Staying competitive and Showing ROI According to recent research conducted by IBM® ISS X-Force®, more than half of all disclosed vulnerabilities in 2008 were Web application flaws. Learn how IBM...

Tags: Cloud Computing, Security, Roi/Tco, ROI, Podcasts

Sponsored by: IBM
Date: August 2009
IBM
White Paper Get more from BI by understanding your analysis needs Across your organization, different types of users - casual users, power users and executives - access data in order to answer different types of questions...

Tags: Analysis, Software, Pricing, Marketing, Management

Sponsored by: IBM
Date: July 2009
IBM
Webcast Top Tips To Keep Data Under Your Control You already know the growth and changes in government, industry and internal regulations designed to protect data is becoming harder and more expensive to manage....

Tags: Compliance, Sophos Plc., Webcast

Sponsored by: Sophos
Date: June 2009
Sophos
White Paper ITIL: What It Is and Why You Should Care ITIL is becoming the next big thing in Information Technology. This paper outlines the origin of ITIL, who controls its contents, who are the biggest...

Tags: Business Operations, Global Knowledge, It Services, ITIL, Process Improvement

Sponsored by: Global Knowledge
Date: August 2005
Global Knowledge
White Paper Longhorn Server and New Group Policy Settings With the advent of Microsoft's "Longhorn" technologies comes a wealth of new and improved Group Policy settings. This paper takes an introductory look at the...

Tags: Global Knowledge, Server, Operating Systems, Microsoft Windows Vista (Longhorn), Microsoft Windows Server Longhorn

Sponsored by: Global Knowledge
Date: February 2007
Global Knowledge
White Paper Workstation Security Enhancements in Windows Vista It is becoming clearer every year that workstations require as much comprehensive IT security attention as servers - particularly as the popularity of mobile workstations...

Tags: Global Knowledge, Microsoft Windows, Microsoft Windows Vista, Operating Systems, Software

Sponsored by: Global Knowledge
Date: March 2007
Global Knowledge
Webcast Webcast: Voice over IP Security It's important to understand that VoIP is vulnerable to specific types of attacks. For example, the media channel is subject to a variety of attacks,...

Tags: Attack, Global Knowledge, Networking, Security, Telecommunications

Sponsored by: Global Knowledge
Date: February 2008
Global Knowledge
White Paper Forefront Security for SharePoint Services SharePoint is a family of Microsoft technologies that provides a server infrastructure to support collaboration, document storage, and time/task management needs. This platform connects employees,...

Tags: Collaboration, Enterprise Software, Global Knowledge, Groupware, Microsoft SharePoint

Sponsored by: Global Knowledge
Date: May 2008
Global Knowledge
White Paper WPA2 Security: Choosing the Right WLAN Authentication Method for Homes and Enterprises Ask a hundred CIOs what three things about WLANs (wireless LANs) strike fear into their hearts, and the answers are likely to be similar: Security,...

Tags: Global Knowledge, LANs, Networking, Security, Wi-Fi

Sponsored by: Global Knowledge
Date: April 2008
Global Knowledge
Webcast Ethical Hacking and Risk Assessments Protecting your business's computer network is one of the most important moves you can make. In this on-demand seminar you'll learn how hackers access networks...

Tags: Cloud Computing, Global Knowledge, Hacking, Networking, On-demand

Sponsored by: Global Knowledge
Date: July 2008
Global Knowledge
White Paper Securing Voice Networks Converged voice and data communication can be more secure than traditional PSTN communication with proper planning and design. Voice-related threats include toll fraud, denial of...

Tags: Global Knowledge, Network, Telecommunications, Voice, Voice Network

Sponsored by: Global Knowledge
Date: July 2008
Global Knowledge
White Paper Risk Management: Bridging Policies and Procedures - Fundamental Security Concepts One thing that security professionals know is that security is about processes, not about the technology. The key to security is to match the technology...

Tags: Risk Management, Security

Sponsored by: Global Knowledge
Date: July 2008
Global Knowledge
Webcast Webcast: Security Threats: A Look Ahead to 2009 Website threats have become the trend, social engineering continues to lure people to open spammed emails and click malevolent links, and now the return of...

Tags: Internet, Security, Sophos Plc., Web Site Development, Web Technology

Sponsored by: Sophos
Date: January 2009
Sophos
White Paper 12 Things to Know When Troubleshooting Your Network As a network administrator, you are responsible for your organization's PCs, routers, and switches. If anything goes wrong, it's your fault. This is where good...

Tags: Global Knowledge, Network, Network Administration, Network Administrator, Networking

Sponsored by: Global Knowledge
Date: December 2008
Global Knowledge
White Paper Managing Risk - An Integrated Approach When, and how, should a project manager address risk? The short answer is: all the time, and in every conceivable way. Project managers can and...

Tags: Finance, Financial Planning, Financial Services, Global Knowledge, Management

Sponsored by: Global Knowledge
Date: December 2008
Global Knowledge
White Paper Take a holistic approach to business-driven security. Take a business-level view of security and risk management, so you can prioritize security activities and focus on those that make the most strategic sense....

Tags: IBM Corp., Leadership, Management, Security

Sponsored by: IBM
Date: August 2009
IBM
White Paper Configuring Security in SQL Server Configuring access to SQL Server data and features is an important part of every DBA's job, but one that we all know must be handled...

Tags: Data Management, Databases, Enterprise Software, Global Knowledge, Microsoft SQL Server

Sponsored by: Global Knowledge
Date: January 2009
Global Knowledge

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