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White Paper Automating IT Configuration Controls With Oracle Enterprise Manager Configuration Change Console Better control your IT infrastructure, automate compliance processes, and slash operating costs with Oracle's Configuration Change Console.

Tags: Compliance, Console, Information Technology, Management, Oracle Corp.

Sponsored by: Oracle
Date: October 2008
Oracle
White Paper Best Practices in the Call Center: A Customer Touch-Point Methodology Improve customer satisfaction in your contact center -- while reducing costs -- with an approach that puts all client touch-points on one continuum.

Tags: Best Practice, Call Centers, Contact Center, Customer Relationship Management (CRM), Enterprise Software

Sponsored by: Oracle
Date: January 2009
Oracle
White Paper Sustaining SOX Compliance: Best Practices to Mitigate Risk, Automate Compliance, and Reduce Costs Learn how to successfully sustain your company's SOX compliance with best practices for mitigating risk, automating compliance, and reducing costs.

Tags: Best Practice, SOX Compliance, Sarbanes-Oxley Act, Sarbanes-Oxley, Regulatory Compliance

Sponsored by: Tripwire
Date: July 2009
Tripwire
White Paper High Availability with Oracle Database 11g Release 2 Make your IT infrastructure even more robust and fault tolerant, improve service levels, and more with industry-leading high availability technologies.

Tags: Database, High Availability, Oracle Corp., Oracle Database

Sponsored by: Oracle
Date: January 2009
Oracle
Webcast The Business Benefits of Secure Remote Access Examine today's top trends in telecommuting, the role of Virtual Private Networks, and how to evaluate a secure remote access vendor.

Tags: Benefit, Human Resources, Leadership, Management, Remote Access

Sponsored by: SonicWALL
Date: November 2009
SonicWALL
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White Paper How to comply with the Payment Card Industry Standard The Payment Card Industry (PCI) Standard applies to every organization that processes credit or debit card information, including merchants and third-party service providers that store,...

Tags: Astaro AG, Card, Finance, Industry Standard, Operational Accounting

Sponsored by: Astaro AG
Date: August 2007
Astaro AG
White Paper Open Source Security Myths Dispelled Is it risky to trust mission-critical infrastructure to open source software? Why should we pay an open source vendor when open source is supposed to...

Tags: Open Source

Sponsored by: Astaro AG
Date: September 2007
Astaro AG
Presentation Astaro Security Gateway: Simplifying Email, Web and Network Protection This brief yet highly informative interactive presentation discusses the Unified Threat Management Market, the fastest growing part of the security market in the U.S. A...

Tags: Astaro AG, Astaro Security Gateway, E-mail, Network, Online Communications

Sponsored by: Astaro AG
Date: January 2009
Astaro AG
Webcast Live Webcast: Get Control over SaaS Application Access Software-as-a-Service applications like Google Apps, Salesforce and others offer powerful capabilities at reasonable costs. But relying on web applications can introduce new problems that put...

Tags: Cloud Computing, Emerging Technologies, Microsoft Access, Password, Software As A Service (SaaS)

Sponsored by: TriCipher
Date: November 2009
TriCipher
White Paper Virtual Private Servers (VPS) Virtual Private Servers (VPS) are increasingly viewed as a simple and cost-effective alternative to purchasing, managing, and supporting dedicated server hardware and software resources for...

Tags: Finance, Management, Managerial Accounting, Roi/Tco, Tools & Techniques

Sponsored by: Verio
Date: November 2009
Verio
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White Paper Ten Ways Hackers Breach Security Hacking, cracking, and cyber crimes are hot topics these days and will continue to be for the foreseeable future. However, there are steps you...

Tags: Global Knowledge, Hacker, Hacking, Security

Sponsored by: Global Knowledge
Date: February 2007
Global Knowledge
White Paper Preparing for Tomorrow's Threat Today: What We Can Learn from the History of Malware and Defenses There is one given in the IT security realm and that is change. The challenges faced by security professionals a decade ago are much different...

Tags: Cyberthreats, Global Knowledge, Identity Theft, Malware, Security

Sponsored by: Global Knowledge
Date: February 2009
Global Knowledge
White Paper Security on a Budget Security is expensive, but not having security is even more expensive. Preventing damage from malicious attackers, stopping the infestation of malware, and preventing theft and...

Tags: Global Knowledge, Security

Sponsored by: Global Knowledge
Date: March 2009
Global Knowledge
White Paper The 10 Most Dangerous Risks to Microsoft Security Security is an important part of any IT infrastructure, but as technology progresses, there will always be people who will try to infiltrate your network...

Tags: Global Knowledge, Microsoft Corp., Security

Sponsored by: Global Knowledge
Date: May 2009
Global Knowledge
White Paper Security+: The Foundation for Solid Network and Information Security New ways of hacking systems have resulted in viruses, spy ware, malware, e-mail bombs, worms, Trojans, spam--the list goes on! This whitepaper introduces the...

Tags: E-mail, Global Knowledge, Hacking, Information Security, Network

Sponsored by: Global Knowledge
Date: April 2007
Global Knowledge
White Paper What You Need To Know About Server 2008 Core Edition Back in the days of Windows 3.1, you could choose what Windows components you wanted to install. Since then, however, Windows setup has given customers...

Tags: Global Knowledge, Hardware, Microsoft Windows, Operating Systems, Servers

Sponsored by: Global Knowledge
Date: July 2007
Global Knowledge
White Paper BitLocker: Is It Really Secure? What exactly is BitLocker? How does it work? Is it a truly safe way to protect your data and applications, hard drives, and operating system?...

Tags: BitLocker, Global Knowledge

Sponsored by: Global Knowledge
Date: November 2007
Global Knowledge
White Paper Understanding the Basic Configuration of the Adaptive Security Appliance (ASA) The number of tools at the disposal of the security administrator has increased so dramatically, it is very difficult to be an "expert" in all...

Tags: Firewalls, Global Knowledge, Network Security, Networking, Security

Sponsored by: Global Knowledge
Date: January 2009
Global Knowledge
White Paper ITIL: What It Is and Why You Should Care ITIL is becoming the next big thing in Information Technology. This paper outlines the origin of ITIL, who controls its contents, who are the biggest...

Tags: Business Operations, Global Knowledge, It Services, ITIL, Process Improvement

Sponsored by: Global Knowledge
Date: August 2005
Global Knowledge
White Paper Longhorn Server and New Group Policy Settings With the advent of Microsoft's "Longhorn" technologies comes a wealth of new and improved Group Policy settings. This paper takes an introductory look at the...

Tags: Global Knowledge, Server, Operating Systems, Microsoft Windows Vista (Longhorn), Microsoft Windows Server Longhorn

Sponsored by: Global Knowledge
Date: February 2007
Global Knowledge
White Paper Workstation Security Enhancements in Windows Vista It is becoming clearer every year that workstations require as much comprehensive IT security attention as servers - particularly as the popularity of mobile workstations...

Tags: Global Knowledge, Microsoft Windows, Microsoft Windows Vista, Operating Systems, Software

Sponsored by: Global Knowledge
Date: March 2007
Global Knowledge
Webcast Webcast: Voice over IP Security It's important to understand that VoIP is vulnerable to specific types of attacks. For example, the media channel is subject to a variety of attacks,...

Tags: Attack, Global Knowledge, Networking, Security, Telecommunications

Sponsored by: Global Knowledge
Date: February 2008
Global Knowledge
White Paper Forefront Security for SharePoint Services SharePoint is a family of Microsoft technologies that provides a server infrastructure to support collaboration, document storage, and time/task management needs. This platform connects employees,...

Tags: Collaboration, Enterprise Software, Global Knowledge, Groupware, Microsoft SharePoint

Sponsored by: Global Knowledge
Date: May 2008
Global Knowledge
White Paper WPA2 Security: Choosing the Right WLAN Authentication Method for Homes and Enterprises Ask a hundred CIOs what three things about WLANs (wireless LANs) strike fear into their hearts, and the answers are likely to be similar: Security,...

Tags: Global Knowledge, LANs, Networking, Security, Wi-Fi

Sponsored by: Global Knowledge
Date: April 2008
Global Knowledge
Webcast Ethical Hacking and Risk Assessments Protecting your business's computer network is one of the most important moves you can make. In this on-demand seminar you'll learn how hackers access networks...

Tags: Cloud Computing, Global Knowledge, Hacking, Networking, On-demand

Sponsored by: Global Knowledge
Date: July 2008
Global Knowledge
White Paper Securing Voice Networks Converged voice and data communication can be more secure than traditional PSTN communication with proper planning and design. Voice-related threats include toll fraud, denial of...

Tags: Global Knowledge, Network, Telecommunications, Voice, Voice Network

Sponsored by: Global Knowledge
Date: July 2008
Global Knowledge
White Paper Risk Management: Bridging Policies and Procedures - Fundamental Security Concepts One thing that security professionals know is that security is about processes, not about the technology. The key to security is to match the technology...

Tags: Risk Management, Security

Sponsored by: Global Knowledge
Date: July 2008
Global Knowledge
White Paper 12 Things to Know When Troubleshooting Your Network As a network administrator, you are responsible for your organization's PCs, routers, and switches. If anything goes wrong, it's your fault. This is where good...

Tags: Global Knowledge, Network, Network Administration, Network Administrator, Networking

Sponsored by: Global Knowledge
Date: December 2008
Global Knowledge
White Paper Managing Risk - An Integrated Approach When, and how, should a project manager address risk? The short answer is: all the time, and in every conceivable way. Project managers can and...

Tags: Finance, Financial Planning, Financial Services, Global Knowledge, Management

Sponsored by: Global Knowledge
Date: December 2008
Global Knowledge
White Paper Configuring Security in SQL Server Configuring access to SQL Server data and features is an important part of every DBA's job, but one that we all know must be handled...

Tags: Data Management, Databases, Enterprise Software, Global Knowledge, Microsoft SQL Server

Sponsored by: Global Knowledge
Date: January 2009
Global Knowledge
White Paper Cisco Security Troubleshooting: Part I - Connectivity Through ASA or PIX Firewalls This is the first in a three-part series that examines the challenge of implementing network security on equipment from Cisco Systems® while maintaining the connectivity...

Tags: Cisco Systems Inc., Global Knowledge, Networking, Security

Sponsored by: Global Knowledge
Date: February 2009
Global Knowledge
White Paper VoIP Phone Hardening - Part 1 There has been a significant increase in the number of companies choosing to deploy Cisco Unified Communications when phasing out their traditional time division multiplexed...

Tags: Cisco Systems Inc., Global Knowledge, Networking, Phone, Security

Sponsored by: Global Knowledge
Date: March 2009
Global Knowledge
White Paper Troubleshooting Slow Networks with Wireshark Wireshark, the world's most popular open-source network analyzer, has become an essential tool to locate and diagnose the cause of network problems in the most...

Tags: Global Knowledge, Network, Networking

Sponsored by: Global Knowledge
Date: April 2009
Global Knowledge
White Paper Access control Lists (ACLs) In this white paper, we'll take a look at access control lists (ACLs), often referred to as access lists or ACLs (sometimes pronounced "ackels"). In...

Tags: Access Control, Access Control List, Security, Security Administration

Sponsored by: Global Knowledge
Date: August 2009
Global Knowledge
White Paper 3 Steps To Securing Your Network And Preventing Common Security Mistakes Securing an organization's assets requires work, and there are many different ways to classify controls. This white paper examines three common types of controls are...

Tags: Control, Global Knowledge, Network, Security

Sponsored by: Global Knowledge
Date: August 2009
Global Knowledge
White Paper IOS Tips and Tricks There are a number of things you can do with Cisco's IOS to make your life easier. This white paper presents some ways that IOS...

Tags: Cisco IOS, Global Knowledge

Sponsored by: Global Knowledge
Date: October 2009
Global Knowledge
White Paper Better Security through Access-List Management Security concerns are becoming more common in every environment, regardless how big or small the network. You can get limited security with the access-list...

Tags: Global Knowledge, Security, Security Concern

Sponsored by: Global Knowledge
Date: August 2007
Global Knowledge
Case Study Jeweler Moves to Online Services to Boost Productivity and Cut Costs by 90 Percent REEDS Jewelers is a full-service jewelry retailer operating online and in 16 U.S. states. To be successful, REEDS needs fast, accurate information exchange between corporate...

Tags: Collaboration, Software, Online Communications, Microsoft Corp., Internet

Sponsored by: Microsoft
Date: September 2009
Microsoft
White Paper The Essential Guide: Real-Time High Availability for Exchange - Replicate Exchange Data for Improved Resiliency Business email has become so important that most organizations consider achieving the highest possible availability a must. How can you measure—and improve—your email systems' availability...

Tags: Business Email, CA XOSoft, Computer Associates International Inc., E-mail, High Availability

Sponsored by: CA XOsoft
Date: November 2009
CA XOsoft
Webcast Live Webcast: Web Attacks: How Hackers Create and Spread Malware The web has become the key vector for online attacks and even trusted websites are no longer safe. With hackers continually changing tactics, the majority...

Tags: Attack, Channel Management, Hacker, Malware, Marketing

Sponsored by: Sophos
Date: November 2009
Sophos
White Paper Get top-ranked Novell support for Red Hat when you switch If Linux is going to power your mission-critical applications, you'd better have the best support known to business. Novell provides unparalleled support, tools, and...

Tags: Linux, Novell Inc., Open Source, Operating Systems, Red Hat Inc.

Sponsored by: Novell
Date: June 2009
Novell
White Paper Red Hat support, patches, updates with the interoperability of Novell With one, unified management tool for both Linux and Windows, your mixed environments become completely interoperable, dramatically more efficient, and you can recognize dramatic cost...

Tags: Interoperability, Red Hat Inc., Patches, Patch Management, Operating Systems

Sponsored by: Novell
Date: June 2009
Novell
White Paper Unrivaled support from Novell, now available for Red Hat If Linux is going to power your mission-critical applications, you'd better have the best support known to business. Novell provides unparalleled support, tools, and...

Tags: Linux, Novell Inc., Open Source, Operating Systems, Red Hat Inc.

Sponsored by: Novell
Date: June 2009
Novell
Webcast Data Protection Strategies: Deduplication for More Efficient Backups Data proliferation coupled with increasing pressures to ensure comprehensive data protection is driving organizations to evaluate technologies to help them meet these requirements. Deduplication...

Tags: Backups, Data Management, Data Protection, De-duplication, Dell Computer Corp.

Sponsored by: Dell EqualLogic
Date: November 2009
Dell EqualLogic
Webcast Is Your Security Effective? The Value of Application Security Testing Tools Watch this new program and learn why you need strong application security testing tools, what these tools need to include, and where to turn to...

Tags: Application Security, Ounce Labs, Productivity, Security, Security Administration

Sponsored by: Ounce Labs
Date: November 2009
Ounce Labs

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