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White Paper IP Telephony from A to Z This document offers a blue print for researching IP telephony providers, and includes a handy implementation calendar to chart your own VoIP deployment timeline. (ShoreTel)

Tags: E-books, Telephony, Telecommunications, ShoreTel, Personal Technology

Sponsored by: ShoreTel
Date: November 2009
ShoreTel
White Paper Designing High Availability for Internet Information Services End downtime forever on your Web servers running Microsoft Internet Information Services with this step-by-step guide to high availability.

Tags: CA XOSoft, Web Servers, Web Server, Software, Service-Oriented Architecture (SOA)

Sponsored by: CA XOsoft
Date: November 2009
CA XOsoft
White Paper ROI Case Study Google Apps TVR Communications Read how one company improved collaboration, reduced IT costs and increased agility--plus achieved a 500 percent ROI--by moving to Google Apps.

Tags: Cloud Computing, Finance, Google Apps, Google Inc., Managerial Accounting

Sponsored by: Google
Date: September 2009
Google
Webcast Live Webcast: Saving 70% with Google Apps over Microsoft Exchange with Mattson Technology Hear how a global technology company transformed the way it does business--and turned off 6 of its servers--simply by switching to Google Apps.

Tags: Cloud Computing, Google Apps, Google Inc., Microsoft Corp., Microsoft Exchange Server

Sponsored by: Google
Date: November 2009
Google
White Paper Sales 2.0: How Businesses are Using Online Collaboration to Spark Sales Examine the rising use of LinkedIn, Facebook, Twitter, and other social media apps by sales and marketing teams to gain a competitive advantage.

Tags: Online Collaboration, Sales, Sales Force Management, Sales Strategy

Sponsored by: Oracle
Date: August 2008
Oracle
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White Paper Web 2.0 and Sales Process Management This report discusses how Web 2.0 systems and applications can support management of sales processes.

Tags: Internet, Oracle Corp., Sales, Sales Process, Sales Strategy

Sponsored by: Oracle
Date: January 2009
Oracle
White Paper Surviving and Thriving in the Customer-Driven Age The customer-driven age is upon us and succeeding in this environment requires a new set of goals and a new set of tools.

Tags: Oracle Corp., Productivity, Set

Sponsored by: Oracle
Date: January 2009
Oracle
White Paper Sales 2.0: How Businesses are Using Online Collaboration to Spark Sales A new set of business practices are slowly but steadily starting to creep into the way companies sell their wares to customers. This new trend...

Tags: Online Collaboration, Sales, Sales Force Management, Sales Strategy

Sponsored by: Oracle
Date: August 2008
Oracle
White Paper Designing High Availability for Internet Information Services End downtime forever! - Organizations today are relying more and more on Web services for the implementation of mission-critical applications. With the advent of Service-Oriented...

Tags: CA XOSoft, Web Servers, Web Server, Software, Service-Oriented Architecture (SOA)

Sponsored by: CA XOsoft
Date: November 2009
CA XOsoft
White Paper The Essential Guide: Real-Time High Availability for Exchange - Replicate Exchange Data for Improved Resiliency Business email has become so important that most organizations consider achieving the highest possible availability a must. How can you measure—and improve—your email systems' availability...

Tags: Business Email, CA XOSoft, Computer Associates International Inc., E-mail, High Availability

Sponsored by: CA XOsoft
Date: November 2009
CA XOsoft
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Webcast Quest Connect Archive: white papers, demos and more! Did you miss our virtual event? No problem! You can still get the latest information for Active Directory, Exchange, SharePoint, SQL Server and more...

Tags: Collaboration, Content Management, Directory Services, Enterprise Software, Groupware

Sponsored by: Quest Software
Date: October 2009
Quest Software
White Paper Spend 3 minutes with free EBS ROI Tool - and Save Thousands This free, interactive tool can quantify the benefits of an upgrade to Oracle E-Business Suite R12 on IBM hardware. Quickly show your CFO how an...

Tags: Business Intelligence, Software, Pricing, Operational Accounting, Marketing

Sponsored by: IBM
Date: November 2009
IBM
White Paper Whitepaper: Dell Proconsult Deduplication Services Expert guidance and a proven process for reducing storage requirements and improving.

Tags: De-duplication, Dell Computer Corp., Dell EqualLogic

Sponsored by: Dell EqualLogic
Date: November 2009
Dell EqualLogic
White Paper Whitepaper:Intelligent Data Management with Dell Product Group Data has become increasingly valuable as both a business asset and as a competitive differentiator. Its intrinsic value is being acknowledged in the form of...

Tags: Asset Management, Storage, Software, Quality, Operational Planning

Sponsored by: Dell EqualLogic
Date: November 2009
Dell EqualLogic
White Paper Top 7 Things You Should Know About Activation and Genuine Windows As an IT Pro, you should be aware that volume activation is a required part of your Windows 7 deployment. This document provides you...

Tags: Activation, Utility Computing, Storage Management, Storage, Software

Sponsored by: Microsoft
Date: November 2009
Microsoft
White Paper Create new value from System z assets, reduce costs with Web technology "Executive Update: IBM System z and Web 2.0 deliver value together. This update explains how IBM® System z® customers with IBM WebSphere® Portal 6.1 software...

Tags: Asset, Channel Management, IBM Corp., Internet, Marketing

Sponsored by: IBM
Date: November 2008
IBM
White Paper IBM WebSphere Portal for z/OS taps into System z, Web 2.0: Executive update "Executive Update: IBM WebSphere Portal enhancementsThis update covers recent enhancements to the IBM® WebSphere® Portal including improved performance and extensive Web 2.0 capabilities. See how...

Tags: Application Servers, Web 2.0, Web, Software, Portals

Sponsored by: IBM
Date: December 2008
IBM
Webcast On Demand Webcast: A Smarter way to Successful SOA - Information as a trusted strategic asset Implementation roadblocks cause some SOA projects to fall short of delivering expected ROI. Join the Webcast and see how IBM® data services, data abstraction and...

Tags: Asset, Web Services, Software, SOA, Service-Oriented Architecture (SOA)

Sponsored by: IBM
Date: April 2009
IBM
White Paper Enterprise and Web 2.0 application support in a modern mainframe environment "Enterprise Web 2.0 application support from IBMIBM® WebSphere® Portal for IBM System z® software provides an efficient way for mainframe users to extend the value...

Tags: Channel Management, Web, Servers, Marketing, Mainframes

Sponsored by: IBM
Date: December 2008
IBM
Webcast Live Webcast: Is Your Enterprise Architected for 2010? Enterprise Architecture can be a challenging undertaking. Sybase has worked with a number of customers that have found success by implementing EA in an...

Tags: Data Management, Databases, Electronic Arts Inc., Enterprise Software, Shipping Company

Sponsored by: Sybase
Date: November 2009
Sybase
White Paper Together, we can work smarter By giving your people the tools and resources to work more effectively, you are giving your business the opportunity to operate more efficiently.

Tags: IBM Corp., Productivity

Sponsored by: IBM
Date: January 2009
IBM
White Paper BPM and SOA: Better Together SOA standards, such as Web Services, make information resources and task automation applications available yet loosely integrated for process designers to use and reuse at...

Tags: BPM, Strategy, Software, SOA, Service-Oriented Architecture (SOA)

Sponsored by: IBM
Date: October 2009
IBM
White Paper Beyond the Edge: High-performance content delivery enabled by the Limelight Networks XD Platform This paper introduces a new and better technical approach to Internet content delivery, designedto address the escalating demands of today's online consumers. It's driven by...

Tags: Content Delivery, High-performance, LimeLight

Sponsored by: LimeLight
Date: January 2009
LimeLight
White Paper Cloud Computing— Latest Buzzword or a Glimpse of the Future? Cloud computing frees up budgets hand-cuffed by IT expenses. Instead of purchasing software licenses and hardware for new employees and locations, businesses simply add accounts...

Tags: Cloud Computing, Hardware, Virtualization

Sponsored by: Google
Date: September 2009
Google
White Paper ROI Case Study Google Apps TVR Communications An ROI study by Nucleus Research found that a 400-employee customer deploying Google Apps achieved an ROI of 500% with a one-month payback. TVR Communications...

Tags: Cloud Computing, Finance, Google Apps, Google Inc., Managerial Accounting

Sponsored by: Google
Date: September 2009
Google
White Paper Should Your Email Live In The Cloud? A Comparative Cost Analysis According to Forrester, "Google is setting a new price floor on email and archiving costs." (Should Your Email Live In The Cloud? A Comparative Cost...

Tags: Analysis, Online Communications, Google Inc., Forrester Research Inc., Enterprise Software

Sponsored by: Google
Date: September 2009
Google
Webcast Live Webcast: Saving 70% with Google Apps over Microsoft Exchange with Mattson Technology Matthew Hough, Global Director of IT for Mattson Technology, made the switch from Microsoft Exchange to Google Apps for his 500-person company. With offices on...

Tags: Cloud Computing, Google Apps, Google Inc., Microsoft Corp., Microsoft Exchange Server

Sponsored by: Google
Date: November 2009
Google
White Paper Microsoft Dynamics: Enabling Real-World SOA to connect your business vision with software Microsoft Dynamics has made investments in Web services and other Service Oriented Architecture (SOA) technologies across our product lines to help customers take a "Real-World"...

Tags: Enterprise Software, Vision, Software, Service-Oriented Architecture (SOA), Productivity

Sponsored by: Microsoft
Date: March 2007
Microsoft
White Paper Peppers & Rogers - Sales and Marketing: The New Power Couple This session features Martha Rogers of Peppers & Rogers, who speaks about the trends, best practices, and competitive advantages of the customer-centric enterprise.

Tags: Management, Marketing, Marketing Research, Microsoft Corp., Sales

Sponsored by: Microsoft
Date: December 2008
Microsoft
White Paper CRM and Social Networking: Engaging the Social Customer Used effectively, social networking sites can enable marketing professionals, salespeople, and customer service agents to develop meaningful relationships with customers in new ways. But the...

Tags: Advertising & Promotion, CRM, Marketing, Network, Online Communications

Sponsored by: Microsoft
Date: July 2009
Microsoft
Case Study Financial Services Company Gains Improved Sales Performance With Easy-to-Use Solution Security Benefit is a growing financial services company with more than 790 employees. Headquartered in Topeka, Kansas, the company's outside sales team operates from remote...

Tags: Financial, Financial Service, Microsoft Corp., Sales, Sales Force Management

Sponsored by: Microsoft
Date: January 2008
Microsoft
Case Study European Finance Employees Build Stronger Business Relationships With Management Tool Established in 1990, HgCapital is a private equity firm with offices in the United Kingdom, Germany, and the Netherlands. HgCapital aims to generate high risk-adjusted...

Tags: Advertising & Promotion, Customer Relationship Management (CRM), Enterprise Software, HgCapital, Marketing

Sponsored by: Microsoft
Date: December 2007
Microsoft
Case Study Executive Search Firm Implements New CRM System, Improves Productivity by 25 Percent For Devine Capital, the executive-level candidates with whom employees interact have high expectations. In turn, this drives the need to capture and use very detailed...

Tags: Candidate, Office Suites, Microsoft Outlook, Microsoft Office, Microsoft Dynamics CRM

Sponsored by: Microsoft
Date: April 2008
Microsoft
Webcast Microsoft Dynamics Webcast: Increase Sales Productivity by Creating a Connected and Collaborative Sales Force (Level 100) Find out how you can get the sales solution of the future today. In this webcast, you learn how creating a connected, collaborative sales team...

Tags: Connected Corp., Microsoft Corp., Microsoft Dynamics, Sales, Sales Force

Sponsored by: Microsoft
Date: September 2008
Microsoft
Webcast Microsoft Dynamics Webcast: Transforming Customer Service into a Strategic Asset What is the role of customer service in your organization? Is it considered simply a cost of doing business or does it play a critical...

Tags: Asset, Software, Product Marketing, Operational Planning, Microsoft Dynamics

Sponsored by: Microsoft
Date: February 2008
Microsoft
White Paper Improving Sales Productivity: An Opportunity for Sales and IT Leadership The focus of this white paper discusses key factors in sales team productivity, including what helps improve efficiency (increasing selling time) and effectiveness (getting better...

Tags: Information Technology, Sales, Sales Force Management, Sales Strategy, Sales Team

Sponsored by: Microsoft
Date: April 2008
Microsoft
Case Study High-End Real Estate Company JBMRA Puts Brokers in Prime Position to Increase Sales with Microsoft Dynamics CRM Live JBMRA—Sperry Van Ness Institutional (JBMRA) specializes in the marketing of high-end real estate properties in the Unites States. Agents and brokers accessed the firm's Office...

Tags: Advertising & Promotion, Sales, Real Estate, Microsoft Dynamics CRM, Microsoft Dynamics

Sponsored by: Microsoft
Date: August 2009
Microsoft
White Paper From Voice over IP to Unified Communications: Simplify System Management Telephone system manageability depends to a great extent on the underlying architecture of the voice system. Some platforms are extensions of legacy voice switches, others...

Tags: IP, ShoreTel, Telecommunications, Telephone System, Telephone System Manageability

Sponsored by: ShoreTel
Date: November 2009
ShoreTel
White Paper IP Telephony from A to Z Making the decision to switch to IP telephony and deploying the system is no small task. But help is here. Download this complementary e-book to...

Tags: E-books, Telephony, Telecommunications, ShoreTel, Personal Technology

Sponsored by: ShoreTel
Date: November 2009
ShoreTel
White Paper Strategic Guide to Business Phone Systems: This 32 page eBook was created to help you understand the key issues involved in choosing and deploying the best UC system for your organization....

Tags: Phone, ShoreTel, Telecom & Utilities, Telecommunications

Sponsored by: ShoreTel
Date: November 2009
ShoreTel
Webcast Learn how Performance Metrics for Telcomm Expense Management Drive new ROIs and SLAs Metrics that force organizations to think about service level agreements and measurements differently Learn how new high performance telecom expense management solutions will increase your...

Tags: Cerylion Inc., Service Level Management, Roi/Tco, ROI, Performance

Sponsored by: Cerylion
Date: November 2009
Cerylion
White Paper People + Processes + Technology: Creating a Winning Formula for Customer Support You might have the world's best support professionals or the most sophisticated technologies - but if you don't effectively combine the two, your service and...

Tags: Citrix Systems Inc.

Sponsored by: Citrix Online
Date: October 2009
Citrix Online
Webcast On-Demand Webcast: The New World of SharePoint Administration Get the insight you need to prepare for SharePoint 2010 in this Quest Software on-demand webcast. Joel Oleson, senior architect and SharePoint expert, takes you...

Tags: Administration, Quest Software Inc., On-demand, Microsoft SharePoint, Managed Hosting

Sponsored by: Quest Software
Date: November 2009
Quest Software
White Paper ESG - Why Sharepoint Needs Riverbed WAN Optimization Many SharePoint implementations are mission critical, yet access to these sites is often thwarted by poor network performance. In this analyst report from ESG, you'll...

Tags: Collaboration, Software, Riverbed Technology Inc., Optimization, Networking

Sponsored by: Riverbed
Date: January 2009
Riverbed
Webcast SharePoint Customization This on-demand seminar provides an overview of Microsoft SharePoint customization options. The SharePoint administrative tiers help illustrate the specific permissions required to add customized elements...

Tags: Collaboration, Customization, Enterprise Software, Groupware, Microsoft SharePoint

Sponsored by: Global Knowledge
Date: June 2008
Global Knowledge

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