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White Paper SIP Trunking is Key to Accelerating Unified Communications Deployments Considering unified communications (UC) for your business? Discover the key to simplifying deployment, maximizing value and raising adoption company-wide.

Tags: Collaboration, Emerging Technologies, Session Initiation Protocol (SIP), SIP, SIP Trunking

Sponsored by: Sprint
Date: June 2009
Sprint
White Paper Windows Phones and Unified Communications Gain a more solid understanding of UC, why it’s essential for your business today, and what makes Windows phones ideal for secure UC environments.

Tags: Collaboration, Microsoft Windows, Phone, Unified Communications, Worker

Sponsored by: Microsoft
Date: November 2009
Microsoft
White Paper IBM WebSphere Portal for z/OS taps into System z, Web 2.0: Executive update See how to lower costs and extract value faster with more responsive, interactive and intuitive business applications from WebSphere Portal Version 6.1.

Tags: Application Servers, Web 2.0, Web, Software, Portals

Sponsored by: IBM
Date: December 2008
IBM
Webcast Live Event - Increasing Energy Efficiency with x86 Servers Looking to save on data center operations? Maximize energy efficiency by consolidating your distributed x86-based computers onto fewer machines.

Tags: Data Center, Data Centers, Data Management, Energy Efficiency, Hardware

Sponsored by: IBM
Date: December 2009
IBM
Webcast Outsourcing the data centre to a carrier neutral data centre operator in Europe Find out how to drive down the cost of your IT environment--and drive up the reliability and quality of your service--by outsourcing your data center.

Tags: Business Operations, Software, Outsourcing & Subcontracting, Outsourcing, It Operations

Sponsored by: Telecity Group
Date: October 2009
Telecity Group
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Webcast Webcast: Voice over IP Security It's important to understand that VoIP is vulnerable to specific types of attacks. For example, the media channel is subject to a variety of attacks,...

Tags: Attack, Global Knowledge, Networking, Security, Telecommunications

Sponsored by: Global Knowledge
Date: February 2008
Global Knowledge
White Paper Securing Voice Networks Converged voice and data communication can be more secure than traditional PSTN communication with proper planning and design. Voice-related threats include toll fraud, denial of...

Tags: Global Knowledge, Network, Telecommunications, Voice, Voice Network

Sponsored by: Global Knowledge
Date: July 2008
Global Knowledge
White Paper Better Security through Access-List Management Security concerns are becoming more common in every environment, regardless how big or small the network. You can get limited security with the access-list...

Tags: Global Knowledge, Security, Security Concern

Sponsored by: Global Knowledge
Date: August 2007
Global Knowledge
White Paper Cisco Security Troubleshooting: Part I - Connectivity Through ASA or PIX Firewalls This is the first in a three-part series that examines the challenge of implementing network security on equipment from Cisco Systems® while maintaining the connectivity...

Tags: Cisco Systems Inc., Global Knowledge, Networking, Security

Sponsored by: Global Knowledge
Date: February 2009
Global Knowledge
White Paper Ten Ways Hackers Breach Security Hacking, cracking, and cyber crimes are hot topics these days and will continue to be for the foreseeable future. However, there are steps you...

Tags: Global Knowledge, Hacker, Hacking, Security

Sponsored by: Global Knowledge
Date: February 2007
Global Knowledge
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Webcast CISSP Exam Tips The CISSP has become a key certification for security professionals. If you're planning to take the CISSP certification exam, this on demand seminar explains certification...

Tags: Business Operations, CISSP, Global Knowledge, Quality, Security

Sponsored by: Global Knowledge
Date: July 2008
Global Knowledge
White Paper Protecting Against the New Wave of Malware Managing and protecting against endpoint security threats is becoming increasingly difficult for most organizations regardless of their size. Malware of all types are becoming more...

Tags: Cyberthreats, Malware, Security, Spyware, Adware & Malware, Viruses And Worms

Sponsored by: Sunbelt Software
Date: September 2008
Sunbelt Software
White Paper Why Small Companies Should Think Outside the Box for Protecting Endpoints Endpoint security issues simply can't be ignored, regardless of the size of the organization. Small enterprises in particular often need to "do more with...

Tags: Endpoint, Internet, Security, Sunbelt Software

Sponsored by: Sunbelt Software
Date: February 2009
Sunbelt Software
White Paper Forefront Security for SharePoint Services SharePoint is a family of Microsoft technologies that provides a server infrastructure to support collaboration, document storage, and time/task management needs. This platform connects employees,...

Tags: Collaboration, Enterprise Software, Global Knowledge, Groupware, Microsoft SharePoint

Sponsored by: Global Knowledge
Date: May 2008
Global Knowledge
Case Study VIPRE Enterprise Case Study Frustrated with the resources being consumed by antivirus/antispyware solutions, Comox Valley School District searched for a new solution and found Sunbelt's VIPRE Enterprise, which offered...

Tags: Human Resources, Performance Management, Security, Spyware, Spyware, Adware & Malware

Sponsored by: Sunbelt Software
Date: January 2009
Sunbelt Software
White Paper ITIC Research Paper: VIPRE Takes Bite out of Bloatware To counter the latest malware threats, market leaders like Symantec, McAfee and Trend Micro simply stack new layers of functionality on top of their existing...

Tags: Antivirus, Bloatware, Security, Spyware, Adware & Malware, Sunbelt Software

Sponsored by: Sunbelt Software
Date: October 2008
Sunbelt Software
White Paper Preparing for Tomorrow's Threat Today: What We Can Learn from the History of Malware and Defenses There is one given in the IT security realm and that is change. The challenges faced by security professionals a decade ago are much different...

Tags: Cyberthreats, Global Knowledge, Identity Theft, Malware, Security

Sponsored by: Global Knowledge
Date: February 2009
Global Knowledge
White Paper The 10 Worst Practices for Technical Support and How to Overcome Them Most support professionals have seen published best practices for technical support. But often, your service quality, productivity and financial performance are governed more by worst...

Tags: Call Centers, Customer Relationship Management (CRM), Enterprise Software, It Operations, NTRglobal

Sponsored by: NTRglobal
Date: October 2009
NTRglobal
White Paper VoIP Phone Hardening - Part 1 There has been a significant increase in the number of companies choosing to deploy Cisco Unified Communications when phasing out their traditional time division multiplexed...

Tags: Cisco Systems Inc., Global Knowledge, Networking, Phone, Security

Sponsored by: Global Knowledge
Date: March 2009
Global Knowledge
White Paper Integrating the Cisco Unified Presence Server in Your Unified Communications Network Have you ever sat down and tried to count the times that you've called other people, just to get a busy tone? Or, maybe you've...

Tags: Cisco Systems Inc., Collaboration, Global Knowledge, Instant Messaging, Internet

Sponsored by: Global Knowledge
Date: August 2009
Global Knowledge
White Paper IOS Tips and Tricks There are a number of things you can do with Cisco's IOS to make your life easier. This white paper presents some ways that IOS...

Tags: Cisco IOS, Global Knowledge

Sponsored by: Global Knowledge
Date: October 2009
Global Knowledge
White Paper Longhorn Server and New Group Policy Settings With the advent of Microsoft's "Longhorn" technologies comes a wealth of new and improved Group Policy settings. This paper takes an introductory look at the...

Tags: Global Knowledge, Server, Operating Systems, Microsoft Windows Vista (Longhorn), Microsoft Windows Server Longhorn

Sponsored by: Global Knowledge
Date: February 2007
Global Knowledge
White Paper Security+: The Foundation for Solid Network and Information Security New ways of hacking systems have resulted in viruses, spy ware, malware, e-mail bombs, worms, Trojans, spam--the list goes on! This whitepaper introduces the...

Tags: E-mail, Global Knowledge, Hacking, Information Security, Network

Sponsored by: Global Knowledge
Date: April 2007
Global Knowledge
White Paper BitLocker: Is It Really Secure? What exactly is BitLocker? How does it work? Is it a truly safe way to protect your data and applications, hard drives, and operating system?...

Tags: BitLocker, Global Knowledge

Sponsored by: Global Knowledge
Date: November 2007
Global Knowledge
Webcast Ethical Hacking and Risk Assessments Protecting your business's computer network is one of the most important moves you can make. In this on-demand seminar you'll learn how hackers access networks...

Tags: Cloud Computing, Global Knowledge, Hacking, Networking, On-demand

Sponsored by: Global Knowledge
Date: July 2008
Global Knowledge
White Paper Implementing Device Restrictions in Vista and Server 2008 With Vista clients and Server 2008 systems, there are a number of new Group Policy settings that allow us to exert some level of control...

Tags: Global Knowledge, Server, Operating Systems, Microsoft Windows Vista (Longhorn), Microsoft Windows Vista

Sponsored by: Global Knowledge
Date: December 2008
Global Knowledge
White Paper Windows 2008 Server as a Workstation Would Server 2008 x64 support most Dell laptop hardware? Could the machine be a viable workstation? Could the machine act as a reasonable facsimile of...

Tags: Fax, Global Knowledge, Microsoft Windows, Microsoft Windows Server 2008, Operating Systems

Sponsored by: Global Knowledge
Date: December 2008
Global Knowledge
White Paper Understanding the Basic Configuration of the Adaptive Security Appliance (ASA) The number of tools at the disposal of the security administrator has increased so dramatically, it is very difficult to be an "expert" in all...

Tags: Firewalls, Global Knowledge, Network Security, Networking, Security

Sponsored by: Global Knowledge
Date: January 2009
Global Knowledge
White Paper Where's Wi-Fi Waldo? A White Paper on Location-Based Services Learn how to locate your mobile assets on a digitized version of your floor plan using Cisco's Wireless Control System (WCS), controller-based access points, Cisco...

Tags: Asset, Wi-Fi, Security, RFID, Operational Planning

Sponsored by: Global Knowledge
Date: March 2009
Global Knowledge
White Paper Security on a Budget Security is expensive, but not having security is even more expensive. Preventing damage from malicious attackers, stopping the infestation of malware, and preventing theft and...

Tags: Global Knowledge, Security

Sponsored by: Global Knowledge
Date: March 2009
Global Knowledge
White Paper How Vulnerable Are Your Cisco IOS Routers? Network security is a top priority for companies, and this includes securing Cisco routers. It is surprising to some that Cisco routers run many services...

Tags: Cisco IOS, Cisco Router, Cisco Systems Inc., Network Technology, Networking

Sponsored by: Global Knowledge
Date: May 2009
Global Knowledge
White Paper The 10 Most Dangerous Risks to Microsoft Security Security is an important part of any IT infrastructure, but as technology progresses, there will always be people who will try to infiltrate your network...

Tags: Global Knowledge, Microsoft Corp., Security

Sponsored by: Global Knowledge
Date: May 2009
Global Knowledge
White Paper 10 ASP.NET Tips To Increase Productivity and Simplify Maintenance ASP.NET provides a robust framework for building Web applications that minimizes the amount of code that's required to be written. Although most developers rely on...

Tags: .Net, Enterprise Software, Global Knowledge, Microsoft ASP.NET, Middleware

Sponsored by: Global Knowledge
Date: April 2009
Global Knowledge
White Paper Troubleshooting Slow Networks with Wireshark Wireshark, the world's most popular open-source network analyzer, has become an essential tool to locate and diagnose the cause of network problems in the most...

Tags: Global Knowledge, Network, Networking

Sponsored by: Global Knowledge
Date: April 2009
Global Knowledge
White Paper How a Spanning Tree Works The way a switch learns Ethernet (MAC) addresses is by inspecting the Ethernet frame and recording the source MAC address in a dynamic table. The...

Tags: Ethernet, MAC, MAC Address, Networking

Sponsored by: Global Knowledge
Date: June 2009
Global Knowledge
White Paper Five Things About Exchange Server 2007 You Might Not Know There is a well-spring of features and capabilities of Microsoft's Exchange Server 2007 messaging platform. The longer you use Exchange Server 2007, the more treasures...

Tags: E-mail Servers, Enterprise Software, Groupware, Microsoft Exchange Server, Microsoft Exchange Server 2007

Sponsored by: Global Knowledge
Date: June 2009
Global Knowledge
White Paper Peppers & Rogers - Sales and Marketing: The New Power Couple This session features Martha Rogers of Peppers & Rogers, who speaks about the trends, best practices, and competitive advantages of the customer-centric enterprise.

Tags: Management, Marketing, Marketing Research, Microsoft Corp., Sales

Sponsored by: Microsoft
Date: December 2008
Microsoft
White Paper Access control Lists (ACLs) In this white paper, we'll take a look at access control lists (ACLs), often referred to as access lists or ACLs (sometimes pronounced "ackels"). In...

Tags: Access Control, Access Control List, Security, Security Administration

Sponsored by: Global Knowledge
Date: August 2009
Global Knowledge
White Paper Journal of Management Excellence - Building Trust Financial statements and sustainability reporting are about more than just publishing numbers.Exchanging information with stakeholders is the best way to manage the perception and image...

Tags: Business Operations, Oracle Corp., Financial Statements, Financial Planning, Financial Accounting

Sponsored by: Oracle
Date: July 2009
Oracle
White Paper CRM and Social Networking: Engaging the Social Customer Used effectively, social networking sites can enable marketing professionals, salespeople, and customer service agents to develop meaningful relationships with customers in new ways. But the...

Tags: Advertising & Promotion, CRM, Marketing, Network, Online Communications

Sponsored by: Microsoft
Date: July 2009
Microsoft
Webcast On-Demand Webcast: The New World of SharePoint Administration Get the insight you need to prepare for SharePoint 2010 in this Quest Software on-demand webcast. Joel Oleson, senior architect and SharePoint expert, takes you...

Tags: Administration, Quest Software Inc., On-demand, Microsoft SharePoint, Managed Hosting

Sponsored by: Quest Software
Date: November 2009
Quest Software
Webcast Is Your Security Effective? The Value of Application Security Testing Tools Watch this new program and learn why you need strong application security testing tools, what these tools need to include, and where to turn to...

Tags: Application Security, Ounce Labs, Productivity, Security, Security Administration

Sponsored by: Ounce Labs
Date: November 2009
Ounce Labs
Research Report Optimize your performance with the Smart Work Advisor Smart Work Advisor shows how businesses can optimize their performance by providing a decision tree they can use to adapt dynamically, collaborate more effectively and...

Tags: Advisor, Human Resources, IBM Corp., Performance, Performance Management

Sponsored by: IBM
Date: November 2009
IBM
White Paper The Essential Guide: Real-Time High Availability for Exchange - Replicate Exchange Data for Improved Resiliency Business email has become so important that most organizations consider achieving the highest possible availability a must. How can you measure—and improve—your email systems' availability...

Tags: Business Email, CA XOSoft, Computer Associates International Inc., E-mail, High Availability

Sponsored by: CA XOsoft
Date: November 2009
CA XOsoft
White Paper How to comply with the Payment Card Industry Standard The Payment Card Industry (PCI) Standard applies to every organization that processes credit or debit card information, including merchants and third-party service providers that store,...

Tags: Astaro AG, Card, Finance, Industry Standard, Operational Accounting

Sponsored by: Astaro AG
Date: August 2007
Astaro AG

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