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White Paper Best Practices in the Call Center: A Customer Touch-Point Methodology Improve customer satisfaction in your contact center -- while reducing costs -- with an approach that puts all client touch-points on one continuum.

Tags: Best Practice, Call Centers, Contact Center, Customer Relationship Management (CRM), Enterprise Software

Sponsored by: Oracle
Date: January 2009
Oracle
White Paper The Essential Guide: Real-Time High Availability for Exchange - Replicate Exchange Data for Improved Resiliency Survive major interruptions to your Exchange environment--and improve its resiliency and availability--with a real-time data replication solution.

Tags: Business Email, CA XOSoft, Computer Associates International Inc., E-mail, High Availability

Sponsored by: CA XOsoft
Date: November 2009
CA XOsoft
Webcast How to Protect Your Confidential Information Find out how to best harness the benefits of a data loss prevention strategy and choose the right data loss prevention solution for your company.

Tags: Data Loss, Symantec Corp.

Sponsored by: Symantec
Date: November 2009
Symantec
White Paper Cost Effective Security and Compliance with Oracle Database 11g Release 2 Safeguard your company's database with a transparent solution that requires no changes to existing applications plus ensures regulatory compliance.

Tags: Compliance, Software, Security, Oracle Database, Oracle Corp.

Sponsored by: Oracle
Date: January 2009
Oracle
Case Study Jeweler Moves to Online Services to Boost Productivity and Cut Costs by 90 Percent Learn how one jewelry retailer reduced infrastructure costs by 90 percent and e-mail support work by 80 percent using Microsoft Online Services.

Tags: Collaboration, Software, Online Communications, Microsoft Corp., Internet

Sponsored by: Microsoft
Date: September 2009
Microsoft
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Webcast VeriSign Secured™ Seal Demo Preview Over 52 million Americans have had their personal data compromised over the Internet, and as a result, they're losing confidence in e-commerce Web sites. This...

Tags: Security, VeriSign Inc.

Company: VeriSign
Date: January 2007
VeriSign
Webcast VeriSign Individual SSL Certificates Demo Preview This short rich media presentation from VeriSign explains how 128-bit, server-gated cryptography can protect your online transactions with your customers and partners while helping you...

Tags: Human Resources, Policies And Procedures, Regulatory Compliance, Rich Media, Security

Company: VeriSign
Date: January 2007
VeriSign
Download 10 physical security measures every organization should take When it comes to IT security, physical security is the foundation for our overall strategy. But some organizations, distracted by the more sophisticated features of...

Tags: Deb Shinder, Organization, Physical Security, Security

Company: Deb Shinder
Date: July 2007
Deb Shinder
White Paper A quick look at print authentication When security threats try to worm their way into your enterprise through network printers, you can use print authentication to make it tough for them...

Tags: Authentication, Hardware, Hewlett-Packard Co., Peripherals, Printers

Company: Hewlett-Packard (HP)
Date: September 2007
Hewlett-Packard (HP)
White Paper How HP helps IT secure printing and imaging environments Your printing and imaging environment could be the next battleground in the fight against network security threats. HP is ready to help, with an arsenal...

Tags: Document Management, Security, Printing, Networking, Managerial Accounting

Company: Hewlett-Packard (HP)
Date: September 2007
Hewlett-Packard (HP)
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White Paper Microsoft Identity and Access Solutions Microsoft offers a series of technologies that enable organizations to address information protection in the enterprise. These technologies include RMS (Rights Management Services), EFS (Encrypting...

Tags: BitLocker, Digital Rights Management (DRM), Identity, Microsoft Access, Microsoft Corp.

Company: Microsoft
Date: January 2007
Microsoft
White Paper A Layered Approach to Laptop Security for Education As school districts invest in laptop computers as everyday learning tools, they face greater risk of theft, unauthorized software installation and hardware tampering. These incidents...

Tags: Absolute Software, Computer, Education, Hardware, Laptop Computer

Company: Absolute Software
Date: January 2008
Absolute Software
White Paper Endpoint Security for Protecting Data on Mobile Computers Laptop computers and mobile devices have caused major data security issues in recent years. For IT departments, encryption and policy enforcement have proven ineffective against...

Tags: Absolute Software, Productivity, Notebooks & Tablets, Notebooks, Mobile Computer

Company: Absolute Software
Date: March 2008
Absolute Software
Case Study Advanced Biometrics System Deployed for Identity Management and Criminal Applications With a total area of 9,250 km2 and the European Union's (EU's) eastern-most member (in 2004), Cyprus experienced a substantial influx of immigrants, requiring the...

Tags: Authentication/Encryption, Biometrics, Identity Management, Motorola Inc., Security

Company: Motorola
Date: November 2006
Motorola
White Paper Airport Insecurity: The Case of Lost Laptops Do you ever worry about losing your laptop computer while rushing to catch a flight at a busy airport?Everyday business travelers are putting the sensitive...

Tags: Business Traveler, Dell Computer Corp., Hardware, Laptop Computer, Notebooks

Company: Dell
Date: June 2008
Dell
White Paper Neuro Genetic-Nearest Neighbor Based Data Mining Techniques for Fingerprint Classification and Recognition System The proposed fingerprint classification using Data Mining technique, Neuro Genetic-Nearest Neighbor based recognition, overcomes low recognition rate, low accuracy, increased time of recovery and improves...

Tags: Business Intelligence, Marketing Research, Marketing, Enterprise Software, Engineering

Company: Yahoo
Date: November 2007
Yahoo
White Paper "We Have Met the Enemy, and He is Us." Organisations are being force towards indentity- based acess lifecycle management tools in order to support IT agility & flexability, safeley empowering staff and rapid evolution...

Tags: IBM Corp., Lifecycle Management

Company: IBM
Date: January 2009
IBM
White Paper The Future of Online Internet Marketing: A Solution to Behavioral Marketing Using Biometrics Internet marketing is still an experimental area that continues to grow, evolve and adapt. With the virtual limitlessness space of the WWW, the strategic placement...

Tags: Biometrics, Internet, Internet Marketing, Marketing, Marketing Research

Company: University of Houston-Clear Lake
Date: February 2008
University of Houston-Clear Lake
White Paper An Open Source Java Framework for Biometric Web Authentication Based on BioAPI One of the major early problems that biometrics faced was the lack of interoperability between different software applications and devices developed by different vendors. The...

Tags: Authentication/Encryption, BioAPI Specification, Management, Open Source, Security

Company: Universidad de Vigo
Date: June 2007
Universidad de Vigo
White Paper Analysis - Biometrics: Digital Identity IBS has covered the progress of biometric technology in the banking sector twice before, and on both occasions the bank installing biometric technology was in...

Tags: Analysis, Middle East, IBS Publishing, IBS, Financial Services

Company: IBS Publishing
Date: February 2009
IBS Publishing
Case Study Parkview Adventist Medical Center Clinicians Get Security at Their Fingertips With Imprivata OneSign Chief Information Officer Bill McQuaid set out to combine all the institution's data into one single vendor Health Care Information System (HCIS). After evaluating a...

Tags: Authentication/Encryption, Imprivata, Security, Single Sign-on

Company: Imprivata
Date: June 2008
Imprivata
Case Study Stock Yards Bank and Trust Makes Employees Productive and Keeps Data Secure With Imprivata OneSign Stock Yards Bank & Trust has been a trusted part of the Louisville, Kentucky community for more than a century. Chief Information Officer, Jim Condra...

Tags: Biometrics, Stock, Security, Scanners, Productivity

Company: Imprivata
Date: October 2008
Imprivata
White Paper A More Secure Front Door: ESSO and Strong Authentication In recent years, enterprise Single Sign-On (ESSO) has emerged as an easy, smart and affordable way for organizations of all types and sizes to strengthen...

Tags: Authentication, Authentication/Encryption, Biometrics, Imprivata, IT Security

Company: Imprivata
Date: November 2008
Imprivata
Case Study Nerac Helps McCrone Associates Support Gospel of Judas' Authenticity Senior Research Microscopist and team leader for the ink analysis project at McCrone Associates, had a challenge. The initial analytical results were troubling, as the...

Tags: Ink, Management, Nerac, Team, Team Management

Company: Nerac
Date: August 2008
Nerac
White Paper Mobile Biometric Identification Adding a wireless dimension to Biometric Identification Systems (BIS) provides a more efficient and reliable method of identity management across criminal justice and civil markets....

Tags: Advertising & Promotion, Wireless, Wi-Fi, Security, Motorola Inc.

Company: Motorola
Date: September 2008
Motorola
White Paper The PKI Authentication System With the Integration of Biometric Identification and Nonsymmetric Key Technology To deal with the threats to the PKI authentication system from the internet and the real world, based on the analysis of biometric identification and...

Tags: Academy Publisher, PKI, Networking, Network Security, Integration

Company: Academy Publisher
Date: May 2009
Academy Publisher
White Paper Digital Identities and the Promise of the Technology Trio: PKI, Smart Cards, and Biometrics This paper looks at one of the evolving crimes of the digital age; identity theft. It argues and explains that if three key technologies were...

Tags: Authentication, Smart Cards, Smart Card, Security, Science Publications

Company: Science Publications
Date: May 2007
Science Publications
White Paper Enabling Disparate Biometric Devices to Increase Security, Centralize Password Administration and Lower the Cost of Operations The explosive growth in IT infrastructures now requires organizations to pay critical attention to the security of user credentials. An organization must now verify user...

Tags: Administration, Authentication, Biometric Device, JANUS Associates, Password

Company: JANUS Associates
Date: September 2008
JANUS Associates
White Paper SmartDEGREE From TCS to Combat Certificate Malpractices Tata Consultancy Services Limited's (TCS) SmartDEGREE, a Radio Frequency Identification (RFID) based solution, enables universities to curb the problem of fake degree certificates and forgery...

Tags: Biometrics, RFID, Security, Tata Consultancy Services Ltd., Wireless And Mobility

Company: Tata Consultancy Services
Date: October 2009
Tata Consultancy Services
White Paper Smart Cards and Biometrics in a Privacy-Sensitive Secure Personal Identification System Both government and commercial organizations are implementing secure personal Identification (ID) systems to improve confidence in verifying the identity of individuals seeking access to physical...

Tags: Authentication/Encryption, Biometrics, Digital Security, Security, Smart Card

Company: Smart Card Alliance
Date: May 2002
Smart Card Alliance
White Paper Securing Your Apache Web Server with a thawte Digital Certificate In this guide thawte examines the importance of Apache-SSL and who needs an SSL certificate. The paper looks at how SSL works, how it...

Tags: Apache Software Foundation, Web Server, Thawte, Ssl/Tls, SSL

Company: Thawte
Date: July 2006
Thawte
White Paper SSL Is Not a Magic Bullet In an uncertain world, it is nice to feel that we can rely on some things. The Secure Sockets Layer, SSL, provides a warm, fuzzy...

Tags: Authentication/Encryption, Network Security, Networking, Security, Spirit.com

Company: Spirit.com
Date: January 2001
Spirit.com
White Paper The Starter PKI Program This guide introduces you to thawte's Starter PKI Program, explaining how it works as well as the benefits it offers. It also points you to...

Tags: Authentication/Encryption, Web Site Development, Thawte, Security, PKI

Company: Thawte
Date: October 2004
Thawte
White Paper Citrix MetaFrame XP Security Standards and Deployment Scenarios Citrix products offer the security specialist a wide range of features for securing a Citrix MetaFrame XP system. When deploying Citrix MetaFrame XP Server for...

Tags: Citrix MetaFrame, Citrix Systems Inc., Security, Security Standard

Company: Citrix Systems
Date: May 2003
Citrix Systems
White Paper OpenLDAP SSL/TLS How-To OpenLDAP has the ability to enable SSLv3 capabilities. Similar to SSL is Transport Layer Security (TLSv1). While SSL operates on a secure connection (ldaps://:636) and...

Tags: Authentication/Encryption, Ssl/Tls, SSL, Software, Security

Company: IBM
Date: June 2003
IBM
Case Study Nokia Wireless Application Protocol Technology Enables Highly Secured Mobile Transactions for Deutsche Bank Deutsche Bank is the biggest bank in the euro zone, with more than 800.000 online-banking customers. Deutsche Bank has committed itself to expanding its e-commerce...

Tags: Deutsche Bank AG, Web Technology, WAP, Nokia Wireless Application Protocol Technology, Nokia Corp.

Company: Nokia
Nokia
White Paper ZDNet Make the Case: Business Case Template for Migrating to 128-bit SSL This business case will walk you through the opportunities, costs, associated risks, and alternatives when making the case for migrating to 128-bit SSL. The...

Tags: 128-bit, Authentication/Encryption, Business Case, Security, SSL

Company: ZDNet
Date: November 2004
ZDNet
White Paper IPSec vs. SSL VPNs for Secure Remote Access Your users now demand access to more applications from more locations and devices than ever before. Employees, partners, and customers want access to corporate resources...

Tags: Authentication/Encryption, Ssl/Tls, SSL VPN, SSL, SonicWall

Company: SonicWALL Aventail
Date: June 2005
SonicWALL Aventail
White Paper IPSec or SSL? The basic premise of this Nokia white paper is that both IPSec- and SSL-based VPN deployments have a place in the enterprise, and the selection...

Tags: Authentication/Encryption, Telecommunications, Ssl/Tls, SSL, Security

Company: Nokia
Date: November 2004
Nokia
White Paper Understanding LDAP Design and Implementation Lightweight Directory Access Protocol (LDAP) is a fast growing technology for accessing common directory information. LDAP has been embraced and implemented in most network-oriented middleware....

Tags: Directory Services, Enterprise Software, LDAP, Software

Company: IBM
Date: June 2004
IBM
White Paper Aventail SSL VPNs: The Right Prescription for Healthcare Finding the right remote access solution for healthcare presents unique challenges. You need to provide access to increasingly mobile physicians while ensuring that strict security...

Tags: Aventail Corp., Telecommunications, Ssl/Tls, SSL VPN, Security

Company: SonicWALL Aventail
SonicWALL Aventail
White Paper Evaluating returns on an IP VPN investment This Yankee Group Report outlines investment and return considerations for IP VPN managed services. Discover why a growing number of IT organizations are adopting network-based,...

Tags: Investment, IP, IP VPN, Network Security, Networking

Company: Virtela Communications
Virtela Communications
White Paper The SSL VPN Technical Primer Businesses today depend on virtual private networks (VPNs) to provide remote users with anywhere, anytime connectivity. Of course, not all VPNs are created equally. Download...

Tags: Authentication/Encryption, Telecommunications, Ssl/Tls, SSL VPN, SSL

Company: SonicWALL Aventail
Date: December 2005
SonicWALL Aventail
Case Study Chicago Housing Authority: Aventail helps government agency tear down boundaries for better access Chicago Housing Authority (CHA) had an IPSec solution in place for remote access. But with a growing base of internal and external users, a limited...

Tags: Authentication/Encryption, Telecommunications, Ssl/Tls, Security, Remote Access

Company: SonicWALL Aventail
SonicWALL Aventail
Case Study Gnaden Huetten Memorial Hospital: Aventail's SSL VPN is the right medicine to secure hospital's remote access Hospitals, like other organizations, need to provide a convenient remote access solution to their users--often with a limited IT staff to support it. In addition,...

Tags: Aventail Corp., Ssl/Tls, SSL VPN, SSL, Security

Company: SonicWALL Aventail
SonicWALL Aventail

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