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White Paper Windows Phones and Unified Communications Gain a more solid understanding of UC, why it’s essential for your business today, and what makes Windows phones ideal for secure UC environments.

Tags: Collaboration, Microsoft Windows, Phone, Unified Communications, Worker

Sponsored by: Microsoft
Date: November 2009
Microsoft
White Paper Spend 3 minutes with free EBS ROI Tool - and Save Thousands See exactly how an Oracle EBS upgrade can lower your cost of ownership, deliver greater business intelligence, and improve capabilities company-wide.

Tags: Business Intelligence, Software, Pricing, Operational Accounting, Marketing

Sponsored by: IBM
Date: November 2009
IBM
Webcast Live Webcast: Enhanced Availability in a Virtual Data Center with the Dell PS Series and Microsoft Windows Server 2008 R2 Hyper-V Learn how to use the new features of Microsoft Windows Server 2008 R2 Hyper-V to boost the availability of your virtualized data center.

Tags: Data Center Virtualization, Virtualization, Virtual Data Center, Storage, Software

Sponsored by: Dell EqualLogic
Date: November 2009
Dell EqualLogic
White Paper Dell PowerVault DL2100 Powered by CommVault - Spec Sheet Get up and running 4.5 times faster than self-configured products with the industry's only integrated solution for disk-based backups and recoveries.

Tags: Backups, CommVault Systems Inc., Dell Computer Corp., Dell EqualLogic, Dell PowerVault

Sponsored by: Dell EqualLogic
Date: November 2009
Dell EqualLogic
White Paper Business Continuity Planning - IT Survival Guide Learn how to begin the process of developing an effective business continuity plan designed to minimize the impact of disasters and reduce risk.

Tags: Business Continuity, Management, It Services, Information Technology, Disaster

Sponsored by: CA XOsoft
Date: November 2009
CA XOsoft
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Webcast The Truth about Online Collaboration: What Vendors Don't Tell You If your organization considers online collaboration to be a priority but has been disappointed by the less-than-dramatic results offered by other Web conferencing vendors, you...

Tags: Citrix Systems Inc., Collaboration, Online Collaboration

Company: Citrix Online
Date: June 2005
Citrix Online
Book Chapters Learn the basics of business continuity planning and study for the CISSP Exam This sample chapter, taken from CISSP Exam Cram 2, discusses the business continuity plan (BCP) process and how to preserve your business operations during a...

Tags: Business Continuity, Business Continuity Planning, Business Operations, Business Security, It Services

Company: Que Publishing
Date: January 2006
Que Publishing
Book Chapters Effectively manage Cisco PIX Firewalls with CiscoWorks Management Center This sample chapter, taken from Cisco Press' CCSP Cisco Secure PIX Firewall Advanced Exam Certification Guide (CCSP Self-Study), 2nd Edition, explains the major features of...

Tags: Cisco PIX Firewall, Cisco Systems Inc., Firewalls, Network Security, Networking

Company: Cisco Press
Date: August 2005
Cisco Press
Book Chapters Implement an advanced physical database with SQL Server 2000 This sample chapter, taken from MCAD/MCSE/MCDBA 70-229 Exam Cram 2: Designing & Implementing Databases w/SQL Server 2000 Enterprise Edition, discusses some of the more advanced...

Tags: Data Management, Software, Que Publishing, Microsoft SQL Server 2000, Microsoft SQL Server

Company: Que Publishing
Date: December 2005
Que Publishing
Download Six ways to shoot yourself in the foot during an IT job interview You may be an excellent candidate for a particular IT position, with skills that are an ideal match for the job. But if you make...

Tags: Human Resources, Information Technology, Job, Job Interview, Management

Company: TechRepublic
Date: April 2005
TechRepublic
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Download 10 PowerToys that complete the Windows toolset and save you precious time The Windows XP PowerToys are set of time-saving applications and utilities that you can download and install for free from Microsoft.The default configuration of Microsoft's...

Tags: Microsoft Corp., Utility, Tool, TechRepublic Inc., Software

Company: TechRepublic
Date: September 2005
TechRepublic
Book Chapters Cisco CCIE self study: Network security technologies and protocols This sample chapter, taken from Cisco Press' CCIE Security Exam Certification Guide, 2nd Edition, covers technologies that enable network administrators to secure sensitive data.Whether you're...

Tags: Cisco Systems Inc., IPSec, Network, Network Security, Networking

Company: Cisco Press
Date: July 2005
Cisco Press
Book Chapters Tune and optimize SQL Server 2000 data analysis This sample chapter, taken from MCAD/MCSE/MCDBA 70-229 Exam Cram 2: Designing & Implementing Databases w/SQL Server 2000 Enterprise Edition, discusses how to inspect, optimize, and...

Tags: Analysis, Data Analysis, Data Management, Databases, Enterprise Software

Company: Que Publishing
Date: December 2005
Que Publishing
Download Five key changes to Cisco certifications Over the past year, Cisco has made a substantial number of changes and updates to its certification programs, from opening a prep center to adding...

Tags: Business Operations, Certification, Cisco Systems Inc., Hardware, Quality

Company: TechRepublic
Date: May 2005
TechRepublic
Download Sarbanes-Oxley: IT pros may not like it but they still need to comply Here is a chapter from AIIM's Information Nation Warrior: Information Management Compliance Boot Camp that shows how IT professionals can demonstrate responsiveness and good faith...

Tags: Chapter, Sarbanes-Oxley Act, Sarbanes-Oxley, Regulatory Compliance, Regulations

Company: TechRepublic
Date: August 2005
TechRepublic
Book Chapters Effectively manage security in an Exchange environment This sample chapter, taken from MCSA/MCSE Implementing and Managing Exchange Server 2003 Exam Cram 2 (Exam Cram 70-284), discusses how manage security in Exchange Server...

Tags: E-mail Servers, Enterprise Software, Environment, Groupware, Microsoft Exchange Server

Company: Que Publishing
Date: November 2005
Que Publishing
Book Chapters Setup and troubleshoot Windows XP hardware components and device drivers This sample chapter, taken from Supporting Users and Troubleshooting a Windows XP Operating System Exam Cram 2 (Exam 70-271), discusses how manage and troubleshoot hardware...

Tags: Device Driver, Hardware, Hardware Component, Microsoft Windows, Microsoft Windows XP

Company: Que Publishing
Date: November 2005
Que Publishing
Download 10 things you should know about developing soft skills to advance your IT career IT pros often have considerable technical training under their belts but lack experience in some key nontechnical areas. These pointers will help you focus on...

Tags: Career, Information Technology, IT Department, Management, Soft Skill

Company: TechRepublic
Date: November 2005
TechRepublic
Book Chapters Cisco CCNP Self-Study: Traffic filtering and security This sample chapter, taken from Cisco Press' CCNP Practical Studies: Switching (CCNP Self-Study), shows you how to secure management access, secure network access, and filter...

Tags: Chapter, Cisco Systems Inc., Security

Company: Cisco Press
Date: May 2005
Cisco Press
Book Chapters Study for the Network+ exam and learn network troubleshooting and support best practices This sample chapter, taken from Network+ Exam Cram 2 (Exam Cram N10-003), 2nd Edition, discusses troubleshooting best practices.This sample chapter, taken from Network+ Exam Cram...

Tags: Best Practice, Network, Que Publishing

Company: Que Publishing
Date: March 2006
Que Publishing
Book Chapters Cisco CCIE self-study: General networking theory flash cards This practical study aid, taken from Cisco Press' CCIE Routing and Switching Flash Cards and Exam Practice Pack (CCIE Self-Study), ensures you are prepared for...

Tags: Cisco Systems Inc., Network, Networking, Networking Theory, Theory

Company: Cisco Press
Date: March 2005
Cisco Press
Book Chapters Keep your systems running smoothly with these PC maintenance best practices This sample chapter, taken from A+ Exam Cram 2 Lab Manual, discusses how to keep your systems properly maintained. The information, including practice questions, will...

Tags: Best Practice, Chapter, PC, Que Publishing

Company: Que Publishing
Date: March 2006
Que Publishing
Book Chapters Master NetWare 6.5 Installation and Configuration while studying for Novell CNA certification This sample chapter, taken from Novell Netware 6.5 CNA Exam Cram 2, discusses how to install and configure NetWare 6.5. The information, including practice questions,...

Tags: Certification, Hardware, NetWare 6.5, Novell Inc., Novell NetWare

Company: Que Publishing
Date: March 2006
Que Publishing
Book Chapters Query for data with the SELECT statement in MySQL This sample chapter, taken from MySQL 5.0 Certification Study Guide, discusses how to use the SELECT statement in MySQL to retrieve information from database tables.Learn...

Tags: Data Management, Databases, Enterprise Software, MySQL, MySQL 5.0

Company: Sams Publishing
Date: February 2006
Sams Publishing
Book Chapters Take control of Solaris 10 system boot and shutdown procedures while studying for the system administration exam This sample chapter, taken from Solaris 10 System Administration Exam Prep 2, discusses the boot and shutdown operations of a Solaris 10 system. The information,...

Tags: Hardware, System Startup, System Administration, Sun Solaris 10, Sun Solaris

Company: Que Publishing
Date: March 2006
Que Publishing
Book Chapters Master Solaris 10 user and security administration while studying for the system administration exam This sample chapter, taken from Solaris 10 System Administration Exam Prep 2, discusses how to securely manage user accounts on a Solaris 10 system. The...

Tags: Hardware, System Administration, Sun Solaris 10, Sun Solaris, Software

Company: Que Publishing
Date: March 2006
Que Publishing
Book Chapters Import and export data in MySQL This sample chapter, taken from MySQL 5.0 Certification Study Guide, discusses how to use MySQL to perform bulk data import and export operations.Learn how to...

Tags: Data Management, Databases, Enterprise Software, MySQL, MySQL 5.0

Company: Sams Publishing
Date: February 2006
Sams Publishing
Download Be aware of product changes as you work toward Windows Server 2003 certification Preparing for a Windows Server 2003 MCSA/MCSE entails a few new wrinkles, as product evolution has caused a shift in exam focus. See how to...

Tags: Business Operations, Servers, Quality, Operating Systems, Microsoft Windows Server 2003

Company: TechRepublic
Date: March 2006
TechRepublic
Download Sleep sounder and work better by automating your FTP Transfers with NcFTP You can use NcFTP to automate FTP file transfers - here is the step-by-step guide that tells you how.During the course of an IT professional's...

Tags: FTP, TechRepublic Inc.

Company: TechRepublic
Date: September 2005
TechRepublic
Download Windows Server 2003: Lock it down in 10 steps By Scott Lowe, MCSEThe default installation of Windows Server 2003 is more secure than previous versions of Windows server, but that doesn't mean that your...

Tags: Hardware, Microsoft Windows, Microsoft Windows Server, Microsoft Windows Server 2003, Operating Systems

Company: TechRepublic
Date: April 2005
TechRepublic
Book Chapters Improve network performance with virtual LANs (VLANs) This sample chapter, taken from Cisco Press' CCNA Self-Study: Interconnecting Cisco Network Devices, 2nd Edition, shows you how virtual LANs (VLANs) improve network performance by...

Tags: Cisco Systems Inc., LANs, Network, Network Device, Networking

Company: Cisco Press
Date: June 2005
Cisco Press
Book Chapters CCNA Command Quick Reference: Configuring a Router Stop struggling to memorize Cisco IOS router commands. This sample chapter, taken from Cisco Press' CCNA Command Quick Reference, puts over 100 router configuration commands...

Tags: CCNA, Cisco Systems Inc., Network Technology, Networking, Router

Company: Cisco Press
Date: April 2005
Cisco Press
Download 10+ user complaints about IT support Being a support pro can entail a fairly high level of aggravation, some (maybe a lot) of which can be laid at the doorstep of...

Tags: Human Resources, Information Technology, Management, Performance, Performance Management

Company: TechRepublic
Date: June 2005
TechRepublic
Download Twelve qualities of successful support techs The key to effectively handling the role of support tech may involve attitude and aptitude rather than a narrowly defined skill set.The job description might...

Tags: Management, Strategy, Tech, TechRepublic Inc., Tools & Techniques

Company: TechRepublic
Date: August 2005
TechRepublic
Book Chapters Take a closer look at Spanning Tree Protocol (STP) This sample chapter, taken from CCNP BCMSN Exam Certification Guide, 3rd Edition, discusses the theory and operation of Spanning Tree Protocol (STP).Learn about Spanning Tree...

Tags: Chapter, Cisco Systems Inc.

Company: Cisco Press
Date: December 2005
Cisco Press
Book Chapters Secure virtual private networks (VPNs) via IPSec, Cisco AVVID, and Cisco SAFE security blueprint Make your VPN more secure with this sample chapter, taken from Cisco Press' CCSP Self-Study: Cisco Secure Virtual Private Networks (CSVPN), 2nd Edition.This sample chapter,...

Tags: Cisco AVVID, Cisco Systems Inc., IPSec, Network Security, Networking

Company: Cisco Press
Date: July 2005
Cisco Press
Book Chapters CCSP Self study: Securing the perimeter This sample chapter, taken from CCSP Flash Cards and Exam Practice Pack, focuses on securing the network perimeter.Learn how to secure your network perimeter and...

Tags: Cisco Systems Inc., Network, Network Perimeter

Company: Cisco Press
Date: February 2006
Cisco Press
Book Chapters Effectively design networks for small-medium business environments This sample chapter, taken from Cisco Network Design Solutions for Small-Medium Businesses, discusses Cisco's networking solutions for small-medium business environments.Computer networks and networking solutions need...

Tags: Cisco Systems Inc., Environment, Network, Networking Solution, Smb/Sme

Company: Cisco Press
Date: March 2006
Cisco Press
Book Chapters Prepare for CompTIA's Network+ exam with more than 100 practices questions on network media and topologies This sample chapter, taken from Network+ Certification Practice Questions Exam Cram 2 (Exam N10-003), 2nd Edition, offers practice test questions and answers about media and...

Tags: Advertising & Promotion, CompTIA, Marketing, Media, Network

Company: Que Publishing
Date: March 2006
Que Publishing
Book Chapters Understand these prerequisites before for installing Citrix MetaFrame Presentation Server 3.0 This sample chapter, taken from Citrix CCA MetaFrame Presentation Server 3.0 and 4.0 (Exams 223/256), discusses the prerequisites for installing MetaFrame Presentation Server 3.0.This sample...

Tags: Citrix MetaFrame, Citrix Systems Inc., Hardware, Prerequisite, Que Publishing

Company: Que Publishing
Date: March 2006
Que Publishing
Book Chapters Successfully install Citrix MetaFrame Presentation Server 3.0 This sample chapter, taken from Citrix CCA MetaFrame Presentation Server 3.0 and 4.0 (Exams 223/256), discusses how to install Citrix MetaFrame Presentation Server 3.0.This sample...

Tags: Citrix MetaFrame, Citrix Systems Inc., Hardware, Que Publishing, Servers

Company: Que Publishing
Date: March 2006
Que Publishing
Book Chapters Create an efficient IP plan with variable-length subnet masking (VLSM) This sample chapter, taken from CCNA Portable Command Guide, teaches you the power of variable-length subnet masking (VLSM).Variable-length subnet masking (VLSM) is the more realistic...

Tags: CCNA, Cisco Systems Inc., IP, Subnet

Company: Cisco Press
Date: December 2005
Cisco Press
Download Solutions to the top 10 peeves of a support tech It's easy to fall into a pattern of complaining about work annoyances and assuming there's nothing you can do about them. But IT pro Becky...

Tags: Branding, Information Technology, Management, Marketing, Strategy

Company: TechRepublic
Date: April 2009
TechRepublic
Book Chapters Troubleshoot dial issues on Cisco networks This sample chapter, taken from Cisco Press' Troubleshooting Remote Access Networks, shows you how to troubleshoot dial issues using a layer-by-layer and phase-by-phase approach. The...

Tags: Cisco Systems Inc., Network, Networking

Company: Cisco Press
Date: June 2005
Cisco Press
Book Chapters Cisco IP Telephony self-study: QoS Weighted Random Early Detection (WRED) This practical study aid, taken from Cisco Press' Cisco IP Telephony Flash Cards and Exam Practice Pack, prepares you for the Weighted Random Early Detection...

Tags: Cisco Systems Inc., IP Telephony, QoS, Telephony

Company: Cisco Press
Date: March 2005
Cisco Press

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