 |
Defining the Great Customer Experience
What makes a great customer experience? Learn technology's role in creating, nurturing and strengthening customer relationships with every interaction.
Sponsored by: Citrix Online
Date: January 2009 |
|
|
Should Your Email Live In The Cloud? A Comparative Cost Analysis
Upgrading, switching, or adding email users? Take time to calculate your fully loaded on-premise costs and compare them to cloud-based alternatives.
Sponsored by: Google
Date: September 2009 |
|
|
Microsoft Online Services Business Value
Gain access to rich communication, collaboration, and productivity applications from anywhere with subscription-based Microsoft Online Services.
Sponsored by: Microsoft
Date: June 2009 |
|
|
It's All About the Salesperson: Taking Advantage of Web 2.0
Take a closer look at a new breed of social applications that complement traditional CRM systems to help salespeople close more deals more quickly.
Sponsored by: Oracle
Date: August 2008 |
|
|
Yankee Group: Software as a Service Dramatically Improves CRM Success
See how to buck the CRM failure rate with a clear understanding of how new on-demand services and technologies can help overcome user reluctance and...
Sponsored by: Oracle
Date: February 2008 |
|
- Showing items 1-40 of 59
- « Previous | Next 19 »
|
Implementing Alternative Sourcing Strategies: Four Case Studies
Over the next several years, the federal government will continue to face growing pressure to provide more and improved services while containing or reducing costs....
Company: National Electronic Commerce Coordinating Council
Date: October 2004 |
National Electronic Commerce Coordinating Council |
|
Ariba Spend Management for the Public Sector
Ariba Spend Management enables public sector users to automate and expedite all their sourcing and procurement activities. Integration of analysis, sourcing, supplier selection, contract management,...
Company: Ariba
Date: December 2004 |
Ariba |
|
Ariba Spend Management for the Pharmaceutical Industry
Ariba Spend Management solutions allow pharmaceutical companies to automate and streamline every step in the sourcing and procurement process; from spend analysis to negotiation to...
Company: Ariba
Date: December 2004 |
Ariba |
|
Helping Your Organization Reduce Spend and Increase Operational Efficiencies
This white paper describes strategic sourcing and reverse auctions within the context of buy-side commerce. Starting with a quick analysis of the strategic sourcing market,...
Company: IBM
Date: February 2004 |
|
|
Managing Government and Healthcare IT Outsourcing in Europe: A Relationship Based Approach
This paper offers approaches and tools for successful IT outsourcing in the European market. It begins by presenting background on the European IT outsourcing market....
Company: IBM
Date: November 2004 |
|
| More Search Results Below | ||
|
IBM Transforms Its Supply Chain to Drive Growth
In 2002, IBM CEO Sam Palmisano centralized all of IBM's internal supply chain functions, from engineering to customer service, under the new Integrated Supply Chain...
Company: IBM
Date: March 2005 |
|
 |
Avnet, Inc. Leverages IBM Expertise to Reduce Procurement Costs Avnet, Inc. (www.avnet.com), based in Phoenix, is one of the world's largest business-to-business distributors of semiconductors; interconnect passive and electromechanical components; enterprise network and computer... Company: IBM |
|
|
Process Mapping - CSU Chico Information Technology Procurement In fall 1999, a self-directed team of individuals involved in various aspects of technology procurement activities realized that Chico's procurement process - a process that... Company: Better Management.com | Better Management.com |
 |
The 4 Ps: Politics, Policy, Performance & Procurement This webcast helps one gain valuable insights on current issues and trends in government, including the struggle between the federal government and the states over... Company: Better Management.com | Better Management.com |
|
Case Study in Procurement With government modernisation initiatives providing an ongoing catalyst for councils to deliver government services at Best Practice, in August 2003 Woking Borough Council undertook an... Company: Crown | Crown |
|
Case Study Schiesser: Outsourcing of Procurement Logistics Schiesser AG, headquartered in Radolfzell, is Germany's leading underwear specialist and on its way to becoming international market leader in the area of "close to... Company: University of St.Gallen | University of St.Gallen |
|
Sandy Hill School District Case Study Founded in 1894, Sandy Hill School District (SHSD) is the largest public school district in the state of Anywhere, with a district population of 482,618... Company: U.S. Department of Commerce | U.S. Department of Commerce |
|
A Case Study: Georgia's Intelligent Transportation System - NAVIGATOR Systems Integrator Contract This case study provides an overview of the Georgia NAVIGATOR systems integrator contract the Georgia Department of Transportation (GDOT) used to procure system engineering expertise... Company: U.S. Department of Transportation | U.S. Department of Transportation |
|
Case Study: eProcurement in the NHS - NHS Purchasing and Supply Agency The NHS Purchasing and Supply Agency works with around 400 NHS trusts and health authorities and manages 3,000 national purchasing contracts, influencing around half of... Company: European Union | European Union |
|
Modern Procurement Practice in Local Government: Local Performance Indicators for Procurement
Local performance indicators are voluntary measures that local authorities may use to monitor performance and progress. This set of local performance indicators has been developed...
Company: Improvement and Development Agency
Date: December 2004 |
Improvement and Development Agency |
|
The Power of Effective Procurement and Strategic Suppliers Senior financial officers are paying more attention to procurement costs - and with good reason. Because of challenging economic times, the intense focus on fiscal... Company: Better Management.com | Better Management.com |
|
eProcurement
The eEurope initiatives have made online government a European priority. ICT can effectively make government more accessible and remove existing administrative and commercial barriers across...
Company: European Union
Date: April 2005 |
European Union |
|
Multi-Channel Delivery of eGovernment Services
This paper investigates the successful delivery of pan-European government services by means of a multi-channel approach. Because success in service delivery depends on a vast...
Company: European Union
Date: June 2004 |
European Union |
|
Top of the Web: User Satisfaction and Usage Survey of eGovernment Services
E-government and public e-services have been on the international agenda for several years now, but how far has Europe progressed when it comes to the...
Company: European Union
Date: December 2004 |
European Union |
|
Electronic Public Procurement in EU Member States: Country Reviews
The Internal Market Strategy sets out the target by 2006, to carry out a significant part of public procurement on an electronic basis and by...
Company: European Union
Date: December 2004 |
European Union |
|
Sweden: Public e-procurement System Saves Taxpayers' Money Accepting the common wisdom that a lot of taxpayers' money can be saved by coordinating public procurement procedures, the Swedish government established a coordination function... Company: European Union | European Union |
|
eGovernment Meets eBusiness: The Case of Bremen Germany's smallest city-state, Bremen, has raced ahead to become one of the country's leading lights in e-Government. Over the last three years, Bremen has put... Company: European Union | European Union |
|
e-Government Case Study: Chile E-Gov can be defined as the public sector's use of technology, especially the Internet and World Wide Web, to improve its information, communication, and service... Company: Academy for Educational Development | Academy for Educational Development |
|
Benchmark Procurement - Get What You Really Want: And Know You Got It
There is a much-needed evolution occurring in the worlds of federal and provincial government procurements - a drive toward performance-based contracts. A requirement of these...
Company: Summit Group
Date: March 2005 |
Summit Group |
|
NSW Government Procurement Guidelines: Procurement Planning
Procurement planning is a process where agencies review current procurement processes, identify future needs and direction for procurement management and investment. The NSW Government Procurement...
Company: Commonwealth of Australia
Date: March 2001 |
Commonwealth of Australia |
|
Bracknell Forest Borough Council - Procurement Strategy 2005
Procurement in the wider sense encompasses the whole process of acquiring external goods and services, from determining and specifying the requirement, reviewing the market, sourcing...
Company: Bracknell Forest Borough Council
Date: April 2005 |
Bracknell Forest Borough Council |
|
Department of Defense Green Procurement Strategy
This paper formally establishes the Department of Defense's (DoD) Green Procurement Program (GPP) and provides an agency-wide strategy for implementing an effective program. The purpose...
Company: Office of the Federal Environmental Executive
Date: September 2004 |
Office of the Federal Environmental Executive |
|
Seven Steps to Performance-Based Services Acquisition
The intent of this paper is to make the subject of performance-based acquisition accessible and logical for all and shift the paradigm from traditional "acquisition...
Company: AcqNet
Date: September 2004 |
AcqNet |
|
AMS Advantage Procurement
The public sector procurement process is multifaceted and complex. At the state and local levels, decentralized or disparate organizations, tight budgets, and local control concerns...
Company: CGI Group
Date: October 2004 |
CGI Group |
|
Combating Improper Payments, Fraud, Waste and Abuse: A Best Practices Approach for Government
This white paper explains how SAS helps governments reduce the taxpayer burden for fraud, error and abuse, ultimately allowing governments to better fund efforts for...
Company: SAS Institute
Date: October 2005 |
SAS Institute |
 |
QuickStart Guide: A primer on obtaining federal government contracts
TechRepublic offers this resource for bidding on contracts with the federal government. It lists the agencies to contact and explains the bidding process and how...
Company: TechRepublic
Date: July 2005 |
|
|
Find a lucrative contract with this comprehensive list of state-related bidding links
State government contracts can be a sure source of work for information technology consultants. This listing of links to procurement and purchasing sites for all...
Company: TechRepublic
Date: July 2005 |
|
|
How to Control Printing and Imaging TCO
The first step in controlling printing and imaging TCO is to determine the TCO of your government agency's current imaging environment. To help you do...
Company: Hewlett-Packard (HP)
Date: March 2005 |
|
 |
Experience the benefits of Information On Demand--Open the Information Management Door What's behind the door? An interactive tour of resources and information based on industry expertise and today's critical information challenges.Register and enter a landscape of... Company: IBM |
|
|
Adaptive Manufacturing: Enabling the Lean Six Sigma Enterprise
This SAP white paper reviews the history of lean manufacturing best practices and explains why a more pragmatic approach to lean manufacturing is now in...
Company: SAP
Date: May 2005 |
|
|
A Best-Practices Approach to Software Asset Management
According to Gartner, 30 percent of large enterprises will experience at least one on-site software audit per year through 2008. What this means is, if...
Company: ManageSoft
Date: July 2006 |
|
|
Business Process Management at Air Products and Chemicals Inc. Air Products and Chemicals Inc. (APCI) has different processes in various areas of the world, and its ongoing attempt to converge and simplify these processes... Company: APQC | 
|
|
Business Process Management II: Best Practices of Boeing and UPS This executive summary is a follow up report to APQC's 2005 "Business Process Management" Best- practice Report. It digs deeper into how organizations are navigating... Company: APQC |
|
|
Technical Specifications in the Public Procurement of Computers
The goal of this white paper is to help contracting authorities draft technical specifications in the tender documentation for public contracts for the supply of...
Company: Intel
Date: May 2006 |
|
|
TechRepublic's Monthly Maintenance Plan Service Agreement
When setting up deals with vendors and/or customers, it's nice to have a basic understanding of what's expected. Rather than relying on a verbal agreement,...
Company: TechRepublic Pro
Date: April 2007 |
TechRepublic Pro |
- Showing items 1-40 of 59
- « Previous | Next 19 »
Related Categories:
Premier Vendor Content Whitepapers, webcasts & resources from our Power Center Sponsors
- News, Insights, Guidance
Visit CBSMoneyWatch.com Today -
MoneyWatch.com is the premier destination for smart, practical personal finance advice. Watch the latest Human Capital videos to make the most of your biggest asset - your earning power
- Learn more >>
- Keep your data secure and your business on track
-
Qwest designs solutions to help detect and prevent security intrusions, while ensuring business continuity, keeping your network safe and your business on track.
- Download the free white paper>>
Upcoming Webcasts
Upcoming Webcasts from leading IT vendors
- Tuesday, 12/1/20092 PM ET / 11 AM PTOlder PCs Costing You More Than You Think: The Financial Rewards of PC RefreshIntel + Microsoft
- Tuesday, 12/1/200911 AM ET | 8 AM PTProcess Improvement is Everyone's BusinessLombardi
- Wednesday, 12/2/20091 PM ET / 10 AM PTIs Your Enterprise Architected for 2010?Sybase
- Thursday, 12/3/20092 PM ET / 11 AM PTLCC International on 3 Reasons to Consider GoogleGoogle
- Friday, 12/4/20091 PM ET / 10 AM PT5 Strategies to Increase Your Cold Calling EffectivenessCitrix + GoToMeeting
- Tuesday, 12/8/20092:30 PM ET | 11:30 AM PT Get Control over SaaS Application AccessTriCipher + VeriSign
- Wednesday, 12/9/200912 PM ET | 9 AM PT Enhanced Availability in a Virtual Data Center Dell EqualLogic
- Thursday, 12/10/20092 PM ET / 11 AM PTSaving 70% with Google Apps over Microsoft Exchange with Mattson Technology Google
- Thursday, 12/10/20091 PM ET / 10 AM PTHigh Performance Workstations that Rock for Engineering and Entertainment!TechRepublic
- Wednesday, 12/16/20092 PM ET / 11 AM PTWeb Attacks: How Hackers Create and Spread MalwareSophos
Most Useful
Content rated "Most Useful" by our users
- Find out which content has been rated most useful by you, the user! - We've tallied up the votes over the past 90 days and here is a collection of the titles that were rated as the "Most Useful," along with their ratings...
Submit a Paper
Get your content listed in our directory!
- Our directory is the largest library of vendor-supplied technical content on the Web. It's also the first place IT decision makers turn when researching technology solutions. Our members are already finding your competitors' papers here -- shouldn't they find yours, too? It's FREE so click here and submit your white paper, case study, data sheet, research report, or other document today!
Featured Training Courses
- Implementing and Administering Windows 7 in the Enterprise
- CCNA Boot Camp v2.0
- VMware vSphere: Install, Configure, Manage [V4]
- Certified Ethical Hacker
- Management and Leadership Skills
- Browse all Training Courses
Popular Sanity Saver Videos
