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Webcast The Top 5 Challenges in Processing Customer Orders Learn about technology that has enabled organizations to process sales orders 76% faster than before, resolve order backlogs, and improve the bottom line.

Tags: Cloud Computing, Esker S.A., Finance, Managed Hosting, Managerial Accounting

Sponsored by: Esker
Date: February 2009
Esker
White Paper How to Lead and Manage the IT-Literate Workforce Get strategies for managing and improving IT literacy across your company, keeping non-technical workers up to speed with ever-advancing technologies.

Tags: Human Resources, Information Technology, Management, Recruitment & Selection, SkillSoft

Sponsored by: SkillSoft
Date: December 2007
SkillSoft
Download Optimization Pack Ensure virtualization success at your company by better balancing resource utilization and VM performance. Three powerful new applets show you how.

Tags: Cloud Computing, Vkernel Corp., Virtualization Success, Virtualization, Utility Computing

Sponsored by: VKernel
Date: January 2009
VKernel
White Paper Electrical Efficiency Measurement for Data Centers Stop wasting power at your data center--find out how to best measure, evaluate, and model electrical efficiency at both new and existing facilities.

Tags: Data Center, Data Centers, Data Management, Hardware, Storage

Sponsored by: American Power Conversion (APC)
Date: November 2007
American Power Conversion (APC)
White Paper Resource Guide: 10 Tech Skills You Should Develop Over the Next Five Years Where will you and your job be in 5 years? Take a look at the top skills you need to start developing now to keep...

Tags: Hardware, TechRepublic Inc., Tcp/Ip, Software, Skill

Sponsored by: TechRepublic
Date: August 2008
TechRepublic
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Case Study Barclays Bank PLC - Bank Adopts Technology to Improve Customer Satisfaction and Promote Retention Barclays Bank PLC provides banking, investment banking, and investment management services throughout the world, including the Arabian Peninsula. After introducing consumer banking services in the...

Tags: Bank, Banking, Customer Satisfaction, Financial Services, Microsoft Corp.

Sponsored by: Microsoft
Date: May 2009
Microsoft
White Paper Building a Virtual Customer Service Representative This Technology Guide examines the Virtual Customer Service Representative (vCSR), a new kind of customer-centric software platform that automates a selected set of customer service...

Tags: Business Operations, TechGuide, Software, Sales Strategy, Sales

Company: TechGuide
Date: April 2001
TechGuide
White Paper Internet Banking - US Research Delivery of financial services over the Internet is, at least in theory, a potential killer application. Customers benefit from convenience, access to valuable information such...

Tags: Banking, Financial Services, Internet, Internet Banking

Company: Nick Collin Management Consulting
Nick Collin Management Consulting
White Paper Online Private Banking - Getting it Right Private Bankers are faced with the challenge of dealing with a new set of clients who demand a lot from their websites. While Private Bankers...

Tags: Banking, Internet, MindTree Consulting, Web Technology

Company: MindTree Consulting
Date: July 2001
MindTree Consulting
White Paper Business-to-Business EIPP: Presentment Models and Payment Options Part One: Presentment Models The purpose of this document is to provide an objective, educational tool on Internet-based Electronic Invoice Presentment and Payment (EIPP) in business-to-business transactions. It is...

Tags: B2B, B2C, E-business/E-Commerce, EBPP, Electronic Billing

Company: NACHA - Council for Electronic Billing and Payment
Date: January 2001
NACHA - Council for Electronic Billing and Payment
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White Paper Internet Banking Systems Analysis During the summer of 2001, Microbanker sent detailed questionnaires to the leading vendors of Internet banking software. Twenty-seven companies responded with information on thirty programs....

Tags: Analysis, Banking, Financial Services, Internet, Internet Banking

Company: Microbanker
Date: August 2001
Microbanker
Case Study Case Study - Skandiabanken, Vakifbank, Postova Banka A practical mobile banking solution extends the total banking experience to users on the go. In order for a financial institution to launch a successful...

Tags: Advertising & Promotion, Wi-Fi, Mobile Banking Solution, Mobile Banking, Mobile

Company: Captaris
Date: August 2001
Captaris
White Paper White Paper Spotlight: "IT Outsourcing Essentials" Research Series from IT Consulting Int'l Inside Volume I - "Collaboration Fundamentals: Preventing Client/Vendor Process Mismatch" * A Process Compatibility Matrix Diagram * Real Life Process Mismatch Examples * Visual...

Tags: Business Operations, Outsourcing & Subcontracting, Outsourcing, It Services, IT Outsourcing

Company: IT Consulting International
Date: November 2004
IT Consulting International
White Paper The Self-Defending Network: Enabling Proactive Compliance and Risk Management for Financial Institutions This paper provides thought leadership on how a self-defending network can enable proactive compliance and risk managment for a financial institution, incorporating people, processes, technology...

Tags: Cisco Systems Inc., Compliance, Financial, Financial Company, Financial Services

Company: Cisco Systems
Cisco Systems
White Paper Butler Group, Tumbleweed SecureTransport Technology Audit SecureTransport from Tumbleweed is a safe, automated file transfer family of products, available as software or an appliance, which allow users to select their transport...

Tags: Audit, Butler Group, Finance, Financial Accounting, Management

Company: Tumbleweed Communications
Date: May 2005
Tumbleweed Communications
White Paper Secure Transport Product Family Whitepaper This overview of Tumbleweed SecureTransport, a secure file transfer and application integration product family, highlights typical applications where Tumbleweed customers use SecureTransport today and describes...

Tags: Application Integration, Enterprise Software, It Services, Middleware, Software

Company: Tumbleweed Communications
Date: March 2005
Tumbleweed Communications
White Paper Help Maximize Customer Base and Revenue: Optimize the Efficiency and Cost of Account Opening Processes Driven by customer expectations and competitive pressures from market leaders, banks are reassessing their delivery and customer management strategies. By eliminating inefficiencies, they are able...

Tags: Bank, Financial Services, IBM Corp., Revenue

Company: IBM
Date: July 2005
IBM
White Paper Phishing is a real threat to financial firms For the financial services industry, the Internet has proven to be a low-cost, efficient way to solicit and service customers. But the harsh reality is...

Tags: Cyberthreats, Spam And Phishing, Spam, Security, Phishing

Company: IBM
Date: December 2004
IBM
White Paper See how retail banks can break down the barriers to innovation Retail banking has traditionally been a place where the road to innovation is blocked by numerous barriers: IT, corporate culture, operational limitations and more. But...

Tags: Bank, Barrier, IBM Corp., Innovation, Leadership

Company: IBM
Date: June 2005
IBM
White Paper Improving Online Banking Authentication Online banking is getting more popular every day--both with bank customers and those who prey on them. This TowerGroup Research Note discusses the latest techniques...

Tags: Bank, Banking, E-business/E-Commerce, Financial Services, IBM Corp.

Company: IBM
Date: April 2005
IBM
White Paper It's tough for community financial institutions to compete It's tough for community financial institutions to compete. They not only face shrinking net margins, they're up against fierce competition from larger banks. And large...

Tags: Bank, Financial Company, Financial Services, IBM Corp.

Company: IBM
Date: September 2004
IBM
Case Study Sun Case Study: Egg's Customer Data Warehouse As the world's largest pure online bank, Egg plc provides banking, insurance, investments and mortgages to more than 3 million customers through its Internet site...

Tags: Banking, Software, Mortgages, Internet, Financial Services

Company: Sun Microsystems
Sun Microsystems
Case Study Celltel Delivers Secure Mobile Banking and Bill Payment in Sri Lanka With Valista Technology Celltel, Sri Lanka's first and largest cellular network, provides the country's widest coverage and broadest range of premium services. Celltel needed to create an integrated...

Tags: Bill Payment, Celltel, Mobile, Mobile Banking, Valista

Company: Valista
Valista
Research Report Customers Want Live, Speedy Support EXECUTIVE SUMMARY: Data from Forrester's Consumer Technographics® Q3 2005 North American Survey reveals that North American households prefer and use human channels more than automated...

Tags: Channel, Product Marketing, Online Communications, Marketing, Interactive Voice Response (IVR)

Company: Forrester Research
Date: January 2006
Forrester Research
Webcast Momentum Webcast: Use Best Practices in Fraud Prevention to Increase Customer Confidence in Online Banking (Level 100) Online banking is one of the most convenient ways for consumers to manage their finances. Due to the increase in phishing attempts and other fraudulent...

Tags: Banking, Best Practice, E-business/E-Commerce, Financial Services, Internet

Company: Microsoft
Microsoft
Case Study Credit Union Credits Citrix NetScaler for Flawless Online Banking As the number of members using its Internet banking services crept upward, the Security Service Federal Credit Union (SSFCU) found that its packaged, online banking...

Tags: Banking, Citrix Systems Inc., E-business/E-Commerce, Financial Services, Internet

Company: Citrix Systems
Date: December 2005
Citrix Systems
White Paper Demystifying the PCI Data Security Standard for Service Providers The Payment Card Industry Data Security Standard (PCI DSS) is a set of security practices set forth by American Express, Discover, Japan Central Bank, MasterCard,...

Tags: Business Services, ComplyGuard Networks, Hardware, PCI, PCI DSS

Company: ComplyGuard Networks
Date: June 2006
ComplyGuard Networks
White Paper Demystifying the PCI Data Security Standard for Merchants The Payment Card Industry Data Security Standard (PCI DSS) is a set of security practices set forth by American Express, Discover, Japan Central Bank, MasterCard,...

Tags: Business Services, ComplyGuard Networks, Hardware, PCI, PCI DSS

Company: ComplyGuard Networks
Date: July 2006
ComplyGuard Networks
Resource Center Experience the benefits of Information On Demand--Open the Information Management Door What's behind the door? An interactive tour of resources and information based on industry expertise and today's critical information challenges.Register and enter a landscape of...

Tags: Benefit, Corporate Communications, IBM Corp., Industry, Information Management

Company: IBM
IBM
White Paper Dynamic IT and Integrated Financial Services Financial institutions are at an inflection point — they must invest in new IT architecture in order to survive and thrive in the next decade....

Tags: Finance, Financial, Financial Accounting, Financial Service, Information Technology

Company: Sterling Commerce
Date: May 2006
Sterling Commerce
White Paper Sharpen Your Business Case and Receive Quick Approval for Your Business Community Initiatives In recent years, financial services executives have clearly indicated that they are no longer willing to rubber-stamp IT projects simply because technology is a must-have....

Tags: Business Case, Information Technology, Management, Sterling Commerce, Strategy

Company: Sterling Commerce
Date: May 2006
Sterling Commerce
Case Study Innovative Online Banking Banco Nacional de Mexico (Banamex), established on June 2, 1884, is among the oldest financial institutions in North America, servicing the banking needs of millions...

Tags: Banamex Intelligent Channel, Banking, BEA Systems Inc., Financial Services, Online Banking

Company: BEA Systems
BEA Systems
Case Study Open, Flexible, and Scalable Infrastructure for Leading Polish Bank At the turn of the century, BPH Bank was reliant upon fragmented and separate business applications. It needed to support its legacy infrastructure while making...

Tags: Application Integration, Software/Web Development, Software Development, Software, Service-Oriented Architecture (SOA)

Company: BEA Systems
BEA Systems
Webcast Streamline to Success: The Real Mid-Market Experience: Banking Community financial institutions, including retail and commercial banks, savings & loans, and credit unions, along with larger institutions and other commercial enterprises, continue to face...

Tags: Banking, Financial Company, Financial Services, IBM Corp., Information Security

Company: IBM
IBM
White Paper Secure Healthcare Banking: The Critical Step of Identity Verification Medical costs are increasing, and healthcare payers and providers alike are searching for ways to reduce their administration costs. One outstanding example of cost savings...

Tags: Banking, Software, Personix, Human Resources, Healthcare

Company: Personix
Date: August 2006
Personix
White Paper Customer Service Internet Banking Application Suite The Corillian Voyager e-Finance solution from Corillian is a fast, comprehensive Internet banking application suite that provides customers with unprecedented service and flexibility. At the...

Tags: Corillian Corp., Customer Service, Finance, Financial Services, Hewlett-Packard Co.

Company: Hewlett-Packard (HP)
Date: April 2004
Hewlett-Packard (HP)
White Paper "Phishing in the Middle of the Stream" - Today's Threats to Online Banking Malicious applications that steal financial account information have increased dramatically over the last year, potentially resulting in a direct loss of hard currency to affected...

Tags: Banking, Spamming, Spam And Phishing, Spam, Security

Company: Symantec
Date: April 2005
Symantec
White Paper Threats to Online Banking The examples presented in this paper shows that the biggest threat to online banking is still malicious code executed carelessly on the end-user's computer. The...

Tags: Attacker, Banking, Businessman, E-business/E-Commerce, Financial Services

Company: Symantec
Date: July 2005
Symantec
Case Study Solomon Mutual Bank Runs an Identity-Aware Business With BMC Identity Management In mid-2003, Solomon Mutual Bank transitioned from a client/server environment to a Web-based interface to meet growing customer demand for online banking services. With this...

Tags: Aware, It service Management, It Management, Internet, Identity Management

Company: BMC Software
BMC Software
Webcast How to Secure Your Customers' Confidence in Online Banking The presenters of this webcast discuss ways to help the customers feel safer when they bank and shop online. The attendee will learn how to...

Tags: Banking, Financial Services, Identity Theft, Online Banking, Pharming

Company: Symantec
Symantec
White Paper Electric Bill Presentment and Payment - The Gateway to One-on-one Customer Relationships The benefi ts of electronic bill presentment and payment (EBPP) are undeniable. Although its promises have been promoted for a decade, it has fi nally...

Tags: Bill Presentment, EBPP, Gateway Inc., Payment, Personix

Company: Personix
Date: July 2007
Personix
White Paper Examining the Costs of Threats This whitepaper targets financial institutions and the threat posed to online banking enterprises as well as their customers. The report shows how online banking...

Tags: Banking, BD-BrandProtect, E-business/E-Commerce, Financial Services, Internet

Company: BD-BrandProtect
Date: June 2007
BD-BrandProtect
Webcast Mitigating the Costs of Threats This whitepaper targets financial institutions and the most effective methods in denying online criminals. The report stresses the importance of the BD-BrandProtect Internet Presence...

Tags: BD-BrandProtect, Management, Risk, Security, Strategy

Company: BD-BrandProtect
BD-BrandProtect
Case Study Global Rollout of mySAP E-Procurement for Deutsche Bank Deutsche Bank's goal is "To exploit the opportunities more effectively than its competitors." And the company has succeeded in this time and time again. Deutsche...

Tags: Banking, SAP AG, Purchasing & Procurement, mySAP, Internet

Company: SAP
SAP
Presentation Web 2.0 and Your Bank The Garland group offers FFIEC technology audits, risk assessments, penetration testing, social engineering, policy/procedure consulting and core system selections.

Tags: Bank, Internet, Management, Strategy, Tools & Techniques

Company: Garland Group
Garland Group

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