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The Top 5 Challenges in Processing Customer Orders
Learn about technology that has enabled organizations to process sales orders 76% faster than before, resolve order backlogs, and improve the bottom line.
Sponsored by: Esker
Date: February 2009 |
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How to Lead and Manage the IT-Literate Workforce
Get strategies for managing and improving IT literacy across your company, keeping non-technical workers up to speed with ever-advancing technologies.
Sponsored by: SkillSoft
Date: December 2007 |
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Optimization Pack
Ensure virtualization success at your company by better balancing resource utilization and VM performance. Three powerful new applets show you how.
Sponsored by: VKernel
Date: January 2009 |
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Electrical Efficiency Measurement for Data Centers
Stop wasting power at your data center--find out how to best measure, evaluate, and model electrical efficiency at both new and existing facilities.
Sponsored by: American Power Conversion (APC)
Date: November 2007 |
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Resource Guide: 10 Tech Skills You Should Develop Over the Next Five Years
Where will you and your job be in 5 years? Take a look at the top skills you need to start developing now to keep...
Sponsored by: TechRepublic
Date: August 2008 |
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Barclays Bank PLC - Bank Adopts Technology to Improve Customer Satisfaction and Promote Retention
Barclays Bank PLC provides banking, investment banking, and investment management services throughout the world, including the Arabian Peninsula. After introducing consumer banking services in the...
Sponsored by: Microsoft
Date: May 2009 |
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Building a Virtual Customer Service Representative
This Technology Guide examines the Virtual Customer Service Representative (vCSR), a new kind of customer-centric software platform that automates a selected set of customer service...
Company: TechGuide
Date: April 2001 |
TechGuide |
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Internet Banking - US Research Delivery of financial services over the Internet is, at least in theory, a potential killer application. Customers benefit from convenience, access to valuable information such... Company: Nick Collin Management Consulting | Nick Collin Management Consulting |
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Online Private Banking - Getting it Right
Private Bankers are faced with the challenge of dealing with a new set of clients who demand a lot from their websites. While Private Bankers...
Company: MindTree Consulting
Date: July 2001 |
MindTree Consulting |
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Business-to-Business EIPP: Presentment Models and Payment Options Part One: Presentment Models
The purpose of this document is to provide an objective, educational tool on Internet-based Electronic Invoice Presentment and Payment (EIPP) in business-to-business transactions. It is...
Company: NACHA - Council for Electronic Billing and Payment
Date: January 2001 |
NACHA - Council for Electronic Billing and Payment |
| More Search Results Below | ||
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Internet Banking Systems Analysis
During the summer of 2001, Microbanker sent detailed questionnaires to the leading vendors of Internet banking software. Twenty-seven companies responded with information on thirty programs....
Company: Microbanker
Date: August 2001 |
Microbanker |
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Case Study - Skandiabanken, Vakifbank, Postova Banka
A practical mobile banking solution extends the total banking experience to users on the go. In order for a financial institution to launch a successful...
Company: Captaris
Date: August 2001 |
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White Paper Spotlight: "IT Outsourcing Essentials" Research Series from IT Consulting Int'l
Inside Volume I - "Collaboration Fundamentals: Preventing Client/Vendor Process Mismatch" * A Process Compatibility Matrix Diagram * Real Life Process Mismatch Examples * Visual...
Company: IT Consulting International
Date: November 2004 |
IT Consulting International |
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The Self-Defending Network: Enabling Proactive Compliance and Risk Management for Financial Institutions This paper provides thought leadership on how a self-defending network can enable proactive compliance and risk managment for a financial institution, incorporating people, processes, technology... Company: Cisco Systems |
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Butler Group, Tumbleweed SecureTransport Technology Audit
SecureTransport from Tumbleweed is a safe, automated file transfer family of products, available as software or an appliance, which allow users to select their transport...
Company: Tumbleweed Communications
Date: May 2005 |
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Secure Transport Product Family Whitepaper
This overview of Tumbleweed SecureTransport, a secure file transfer and application integration product family, highlights typical applications where Tumbleweed customers use SecureTransport today and describes...
Company: Tumbleweed Communications
Date: March 2005 |
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Help Maximize Customer Base and Revenue: Optimize the Efficiency and Cost of Account Opening Processes
Driven by customer expectations and competitive pressures from market leaders, banks are reassessing their delivery and customer management strategies. By eliminating inefficiencies, they are able...
Company: IBM
Date: July 2005 |
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Phishing is a real threat to financial firms
For the financial services industry, the Internet has proven to be a low-cost, efficient way to solicit and service customers. But the harsh reality is...
Company: IBM
Date: December 2004 |
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See how retail banks can break down the barriers to innovation
Retail banking has traditionally been a place where the road to innovation is blocked by numerous barriers: IT, corporate culture, operational limitations and more. But...
Company: IBM
Date: June 2005 |
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Improving Online Banking Authentication
Online banking is getting more popular every day--both with bank customers and those who prey on them. This TowerGroup Research Note discusses the latest techniques...
Company: IBM
Date: April 2005 |
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It's tough for community financial institutions to compete
It's tough for community financial institutions to compete. They not only face shrinking net margins, they're up against fierce competition from larger banks. And large...
Company: IBM
Date: September 2004 |
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Sun Case Study: Egg's Customer Data Warehouse As the world's largest pure online bank, Egg plc provides banking, insurance, investments and mortgages to more than 3 million customers through its Internet site... Company: Sun Microsystems |
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Celltel Delivers Secure Mobile Banking and Bill Payment in Sri Lanka With Valista Technology Celltel, Sri Lanka's first and largest cellular network, provides the country's widest coverage and broadest range of premium services. Celltel needed to create an integrated... Company: Valista | Valista |
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Customers Want Live, Speedy Support
EXECUTIVE SUMMARY: Data from Forrester's Consumer Technographics® Q3 2005 North American Survey reveals that North American households prefer and use human channels more than automated...
Company: Forrester Research
Date: January 2006 |
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Momentum Webcast: Use Best Practices in Fraud Prevention to Increase Customer Confidence in Online Banking (Level 100) Online banking is one of the most convenient ways for consumers to manage their finances. Due to the increase in phishing attempts and other fraudulent... Company: Microsoft |
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Credit Union Credits Citrix NetScaler for Flawless Online Banking
As the number of members using its Internet banking services crept upward, the Security Service Federal Credit Union (SSFCU) found that its packaged, online banking...
Company: Citrix Systems
Date: December 2005 |
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Demystifying the PCI Data Security Standard for Service Providers
The Payment Card Industry Data Security Standard (PCI DSS) is a set of security practices set forth by American Express, Discover, Japan Central Bank, MasterCard,...
Company: ComplyGuard Networks
Date: June 2006 |
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Demystifying the PCI Data Security Standard for Merchants
The Payment Card Industry Data Security Standard (PCI DSS) is a set of security practices set forth by American Express, Discover, Japan Central Bank, MasterCard,...
Company: ComplyGuard Networks
Date: July 2006 |
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Experience the benefits of Information On Demand--Open the Information Management Door What's behind the door? An interactive tour of resources and information based on industry expertise and today's critical information challenges.Register and enter a landscape of... Company: IBM |
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Dynamic IT and Integrated Financial Services
Financial institutions are at an inflection point — they must invest in new IT architecture in order to survive and thrive in the next decade....
Company: Sterling Commerce
Date: May 2006 |
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Sharpen Your Business Case and Receive Quick Approval for Your Business Community Initiatives
In recent years, financial services executives have clearly indicated that they are no longer willing to rubber-stamp IT projects simply because technology is a must-have....
Company: Sterling Commerce
Date: May 2006 |
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Innovative Online Banking Banco Nacional de Mexico (Banamex), established on June 2, 1884, is among the oldest financial institutions in North America, servicing the banking needs of millions... Company: BEA Systems |
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Open, Flexible, and Scalable Infrastructure for Leading Polish Bank At the turn of the century, BPH Bank was reliant upon fragmented and separate business applications. It needed to support its legacy infrastructure while making... Company: BEA Systems |
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Streamline to Success: The Real Mid-Market Experience: Banking Community financial institutions, including retail and commercial banks, savings & loans, and credit unions, along with larger institutions and other commercial enterprises, continue to face... Company: IBM |
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Secure Healthcare Banking: The Critical Step of Identity Verification
Medical costs are increasing, and healthcare payers and providers alike are searching for ways to reduce their administration costs. One outstanding example of cost savings...
Company: Personix
Date: August 2006 |
Personix |
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Customer Service Internet Banking Application Suite
The Corillian Voyager e-Finance solution from Corillian is a fast, comprehensive Internet banking application suite that provides customers with unprecedented service and flexibility. At the...
Company: Hewlett-Packard (HP)
Date: April 2004 |
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"Phishing in the Middle of the Stream" - Today's Threats to Online Banking
Malicious applications that steal financial account information have increased dramatically over the last year, potentially resulting in a direct loss of hard currency to affected...
Company: Symantec
Date: April 2005 |
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Threats to Online Banking
The examples presented in this paper shows that the biggest threat to online banking is still malicious code executed carelessly on the end-user's computer. The...
Company: Symantec
Date: July 2005 |
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Solomon Mutual Bank Runs an Identity-Aware Business With BMC Identity Management In mid-2003, Solomon Mutual Bank transitioned from a client/server environment to a Web-based interface to meet growing customer demand for online banking services. With this... Company: BMC Software |
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How to Secure Your Customers' Confidence in Online Banking The presenters of this webcast discuss ways to help the customers feel safer when they bank and shop online. The attendee will learn how to... Company: Symantec |
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Electric Bill Presentment and Payment - The Gateway to One-on-one Customer Relationships
The benefi ts of electronic bill presentment and payment (EBPP) are undeniable. Although its promises have been promoted for a decade, it has fi nally...
Company: Personix
Date: July 2007 |
Personix |
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Examining the Costs of Threats
This whitepaper targets financial institutions and the threat posed to online banking enterprises as well as their customers. The report shows how online banking...
Company: BD-BrandProtect
Date: June 2007 |
BD-BrandProtect |
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Mitigating the Costs of Threats This whitepaper targets financial institutions and the most effective methods in denying online criminals. The report stresses the importance of the BD-BrandProtect Internet Presence... Company: BD-BrandProtect | BD-BrandProtect |
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Global Rollout of mySAP E-Procurement for Deutsche Bank Deutsche Bank's goal is "To exploit the opportunities more effectively than its competitors." And the company has succeeded in this time and time again. Deutsche... Company: SAP |
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Web 2.0 and Your Bank The Garland group offers FFIEC technology audits, risk assessments, penetration testing, social engineering, policy/procedure consulting and core system selections. Company: Garland Group | Garland Group |
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